#1043 newsies

Yesterday morning, I saw a young boy trudging between houses delivering the newspaper. I live on a “motor route” so haven’t seen a person actually dropping off papers in awhile.  

It brought back memories of my brother’s paper route — which really became the family’s paper route on many occasions.  We would help stuff and roll the stacks, or someone would drive him around to speed up delivery in the truly inclement weather, or we would help pull a wagon with his bundles.  Way back when, he even had to do the weekly bill collection and attempt to track down the families that evaded him.

Most of the job was not fun.

Yet he had to do it daily, long after the thrill was gone.  He learned persistence, discipline, the value of hard work, how to woo his sisters into cooperation, and customer service.  I think it taught him many things that he still uses in his professional work today.

As the pervasiveness of the newspaper fades, I know the carrier role is disappearing with it.   For many, it was a job they could hold at a very young age, where they could reap life lessons and spending money while still impressionable.

I wonder what tasks today’s youth will have that teach them skills similar to those learned on a paper route:  That all money isn’t an entitlement that is given to you as an allowance, rather must be earned.  That you have to go to work every day, like it or not.  That bad weather isn’t an excuse to stay under the covers.  That not everyone is nice, but most people are.  That having your own disposable income is a really good thing.  

The “newsies” who hawked papers on the corner are gone, and I fear the young door-to-door carrier isn’t far behind it.  Cherish this dying profession and seek ways to provide similar opportunities to young people in the future.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

#1042 another perspective

Yesterday I wrote about Duke’s Coach K winning his fifth national championship title and his impressive legacy as a coach…

Which prompted one of my readers to point out Coach Geno Auriemma.  

I will admit I had no idea who the man was until I read her comment.  Turns out he is the head women’s basketball coach at the University of Connecticut. Tuesday night he won his third national title in a row and now has TEN national titles total (tied with John Wooden).  So much for Coach K’s record!

Yet, as Tracy noted, the game was not on one of the big three networks and garnered little to no post-game-day chatter as did the men.

This revelation came on the heels of hearing a conversation about a female athletic director who, while at an athletic director conference, was dismissed on several occasions as either being a wife or a secretary.  We still have a long way to go for women’s equality.

All of us have pre-conceived notions of the roles people should play or what is important.  We can move forward towards creating a more equal and just society by expanding our own world view to see beyond that which is obvious to us.  Instead of paying attention only to the dominant voice or presence, be intentional about looking for the non-majority experiences as well.  There are a lot of winners there too!

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

#1041 winner

The buzz at work yesterday was about the Final Four game and all it entailed.  For those of you who went to bed at a sensible hour instead of staying up to watch it, Duke won the championship over Wisconsin in a very close game with a host of lead changes.

Much of the talk was about Duke’s coach Mike Krzyzewski (aka Coach K) who won his fifth national championship, second to only the legendary UCLA mentor John Wooden.  Coach K has won 1,018 games, the most of any Division I leader.  He has been lauded by many as the best coach ever.  It’s heady stuff.

All the plaudits got me wondering if anyone ever turns down an invitation to play for the man.  Is there any player out there who does not want to be on Coach K’s team?  Maybe they don’t seek him out, but I have to believe there wouldn’t be too many who would refuse a roster spot.  Maybe some young men would say no because of geography or loyalty to their home state/parents’ alma mater, etc., but I would venture that the list of reasons to decline would be short.

Think of the lessons you can take from Coach K that have nothing to do with balls, hoops or hardwood.  How can you cultivate his type of excellence in your endeavors?  What could you do to reverse the role from seeking clients to having them seek you, or at least welcome an offer should it come?  What could you do differently to earn the type of respect that he enjoys?

There is not an abundance of good role models for you to emulate, but Mike Krzyzewski is one of them.  Implementing his formula of hard work and respect is a slam dunk for success.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

#1040 silver lining

Over the holiday weekend, several siblings were gathered and we tended to some family business that wasn’t fun to do, but needed to be done.  One of those items was making preparations for a pre-paid funeral for my sister.


Some financial conditions were such that we needed to do this now, even though we hope my sister won’t need to utilize it for many more years.  Still, she was sad at the prospect of visiting the funeral home and picking out a casket, etc.  But my other sister explained to her: “this isn’t about dying, it’s about money.”  That was something she could relate to!
Is there something that you have been avoiding that could be framed in another light?  Could you turn something uncomfortable into a task that is more palatable and productive? Is there a way to see the upside of a project that you have procrastinated on?

Most things have a positive side if you look at it from a certain perspective.  The next time you’re faced with something that you’d rather not tackle, see if you can find the silver lining in that casket.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

#1039 brackets

There was an interesting article in Time advocating for the legalization of sports gambling.  The author’s premise is that this socially acceptable activity could provide much-needed revenue for municipalities, as it is happening in great volume illegally.  

One of the prime times for sports betting is during March Madness and the men’s basketball Final Four.  Gregory writes that almost $2.5 billion will exchange hands during the three weeks of the tournament…all without taxation.  He estimates that $140 billion/year is spent on sports gambling just in the United States.

My $5 is part of the money that was exchanged, or should I say “contributed” to another*.  It has been theorized that betting on games increases fan interest, and I can attest that it does. Why should it technically be illegal to participate in the sport in this way?  

Is there an activity that occurs in your field that is happening out of the limelight that could be embraced instead of ignored?  Maybe it is not illegal gambling, but do clients experience your service in a way that you could leverage?

The Final Four frenzy is due in large measure to what happens off the court instead of on it.  Trying to replicate that interest in your organization and engaging others in your work seems to be a slam dunk.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


Source:  A Bet Worth Making by Sean Gregory, Time, March 23, 215, p. 40-43

*Note:  I picked Arizona to win it all, and I feel as if I should have received some bonus compensation just for NOT picking Kentucky!

#1038 nonsensical

I thought QR codes were dead, but I have seen them show up in unusual places lately.  Are these businesses just behind the times, or are have they created a new use for the Quick Response data?

Example 1:
It’s never good when you have to label what a QR code is or point out that it is “for smartphones”.  If someone doesn’t know the difference between a QR code and a UPC code, I doubt they are going to use it.











Example 2:
Who is supposed to use this code?  I was not the one who took a picture while in traffic, but what good does it do on a loaner car?










Just because there is technology out there doesn’t mean that you have to use it.  Consider your vehicle as well as your messaging when you decide how to connect with your customers.  

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



#1037 headlines

There has been much in the news lately about airplane crashes — 24 of them that involved more than 14 passengers since last year began.  Planes have disappeared, been shot down and seemingly were intentionally flown into a mountainside.  It is enough to give you pause…

…and yet, despite the high profile and 1,187* deaths, 2014 had the lowest accident rate in history — an average of one accident for every 4.4 million flights!**

Some members of the public may be afraid to fly given the visibility of the crashes in the media.  It seems like planes are having accidents “all the time.”  But if they look more deeply into the data, they will see that air travel still is one of the safest methods of transport.

There are probably statistics in your field that garner the sensational headlines.  Look beyond the initial numbers and put them into context before you ground yourself by making decisions based upon facts in isolation.  

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


Source:  
*Aviation Safety Network
** The International Air Transport Association
As quoted on CNN 3/25/15

#1036 tinkering

I am not really a sports junkie, but one of my favorite movies is Moneyball.  Based upon the Michael Lewis book, it recounts the journey of the Oakland A’s in their quest to think differently and use a new lens for recruiting major league baseball players.  

The A’s did not willingly embark on an innovative path until they were faced with this reality:  in October, 2001, the New York Yankees had a payroll of $114,457,768.  The Oakland A’s had a payroll of $39,722,689.

General Manager Billy Beane knew his team could not effectively compete in the same way utilizing only one-third of the salary vs. his competitors.  So he had to revolutionize how he approached the process, the staffing and almost every aspect of the game that was in his control.

With the world changing as fast as it is, other leaders would do well to emulate Billy Beane.  What worked yesterday will no longer work tomorrow.  We need to be open to considering (or inventing) new models to accommodate our reality.  

Just tinkering is as out of date as TinkerToys.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com




#1035 pause

My perfume of choice is Clinque’s Happy Heart.  As I spray it on in the morning, I know I’ll “be happy” for at least one point in the day.

We focus a lot on the positive spectrum of emotions, but sometimes I think it is healthy to be sad when the situation warrants.  We don’t need to wear the equivalent of “Sad Heart” every day, but brushing sorrow aside isn’t always the best either. 


It reminds me of the fermata, a musical symbol that tells the composer to hold the pause for as long as he or she would like.  “A fermata can occur at the end of a piece or movement, or it can occur in the middle of a piece, and be followed by either a brief rest or more notes.”*


Take care to add a fermata into your life when you need a hold in your daily routine.

If someone close to you has left your organization or if one of your favorite colleagues is taking a new job, it may be a Fermata Day.  Pause and reflect on all the memories you will cherish.  Pause and let your heart heal.  Pause and have gratitude for what remains.

Life’s music isn’t filled with just high notes.  Acknowledge the pauses that allow us to transition to the next movement and reclaim the joy.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


*Quote from Wikipedia “Fermata”
Original source of the fermata idea from Seth Godin’s blog entry “The fermata” 11/20/12




#1034 first

I’m teaching a class on effective teams this semester and we have been using Patrick Lencioni’s The Five Dysfunctions of a Team as one of our texts.

We have discussed how several of his concepts are counter-intuitive and push up against some of the things we normally think of in the execution of team leadership.  One of the true, but perplexing, realities is the concept of the First Team.  

Leaders report “up” in addition to leading their own team.  The First Team means that people prioritize the senior team they are a member of over the team that they lead or manage.  We spend so much time concentrating on leading a team, developing “our people” and creating an effective culture that it can be hard when our membership on another team needs to take priority over that leadership role.  

But it does.

The senator needs to prioritize the good of the country over the good of her state.  The school board member must put the needs of the district over the desires of “her” school.  The manager must prioritize the needs of the senior management group over his department.  The coach must consider the athletic department or league before his individual sport.  The parent must concentrate on their marriage over the desires of their children.

Prioritizing the First Team over the team you lead can be a challenging thing to do.  But in the end, it is what is needed from leaders. 

The whole is the First Team.  Give it the institutional collaboration and cooperation it warrants to achieve your mission and overarching goals.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni, 2002, p. 135+
and Overcoming the Five Dysfunctions of a Team: A Field Guide by Patrick Lencioni, 2005, p. 77-78