leadership dot #2958: endurance

I silently laughed when I received a compliment on my necklace. Unbeknownst to the admirer, I was wearing a genuine diamond tennis bracelet and earrings at the time, yet the comment came in reference to a clearance item I bought for less than 10 bucks at JCPenney.

It’s easy to make something look good in the short term. Just like this necklace, it has more shimmer and brilliance than the authentic articles – in many respects, it does outshine the fine jewelry counterparts.

For now.

If I wore it every day as I do with the bracelet or even most days like the studs, the necklace would soon reveal its inadequacies and lose its luster. The costume piece won’t survive a decade, let alone be an heirloom for generations.

How you communicate and impart your values should be like the diamonds, not the imposter. While it’s easier to attract attention through faux shine, in the long run, my bet is on endurance. For everything far more important than jewelry, put your money on authentic.

leadership dot #2957: closer

I read a fact that surprised me so much I am still thinking about it days later: The International Space Station is closer to Earth than Los Angeles is to San Francisco. Whoa!

I had to look it up, but it’s true: Space Station to Earth is 254 miles; LA to San Fran is 381.

I don’t know what I thought the mileage would be but it was more than it is. “Space” seems so big and so far away – elusive, really, at least for us mere mortals. But in reality, while it is distant, it is within reach for a growing number of people.

Aspirations are often like space – we dream about something but don’t take concrete steps to turn it into reality because it feels so massive and unattainable. We spend our time plodding along between the metaphorical LA to San Fran instead of reaching for the stars.

Maybe you’re closer to what you desire than you think.

 

leadership dot #2956: pampered

If you needed another example that you should think narrow when determining your audience, here’s one: Tailored Pet. This new service will craft a specialized mixture of dog food for you and deliver it to your door – a meal delivery service for Fido.

If you’ve ever been in the dog food aisle you know that options abound — puppy or senior, large dog or small, healthy weight, GMO-free, chicken, lamb, etc. etc. I buy the same food each time and still have to concentrate to find it among the options. So, Tailored Pet was born to allow pet parents to have the specialties they desire all together in one mix. You take a quiz, they match your needs and deliver it through a subscription.

In today’s world, something that saves time and caters to personalized needs can command a premium price. Cheap isn’t the most valued attribute. If you think narrow and craft the right niche, you can price your services accordingly.

 

leadership dot #2955: creative distancing

As I’ve written before, the amount of new signage due to COVID is staggering. Almost every business has added signs but Salem, MA wins the award for outstanding branding. Salem is known for its famous witch trials in the 1600s and they have embraced that legacy rather than fight it.

Here’s their version of social distancing signage:

What a great way to get the point across, add humor, and remain true to their brand. How can you take a lesson from Salem and craft your signs in such a way that they reflect your uniqueness? Those who must read them would appreciate your efforts to do so.

Thanks, Meg!

leadership dot #2954: both

It is my understanding that if the leaves of the houseplant begin to brown that I need to give them more water and if they turn yellow, I am giving them too much. This rule of thumb has served me well until I have become vexed by my newest plant which is turning both brown and yellow, sometimes on the same leaf.

This image came to mind when I was on a Zoom call with colleagues who were describing their organization’s change efforts. Within the same unit, some people wanted to do more and go faster while others were not ready to act. The conversation turned to how you could provide leadership to both. I see similar situations all the time where one group outlines reasons for change and another group provides a rationale for a delay or different option. It’s hard to reconcile that they both may be right but often are.

Scott Fitzgerald said: “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.” As we’re navigating a more complex world in this transition state of COVID, more situations will present themselves as “both, and.”

You would be wise to cultivate your ability to hold multiple views as valid. The world needs more people who can honor more than one perspective simultaneously.

 

leadership dot #2953: up close

My friend recently purchased a truck and suddenly I see hundreds of white pickups on the road. They used to all look the same but I quickly learned to train my eye to the Ford logo on the grill. If it wasn’t there, then it wasn’t him. If the white truck was a Ford, then I could scan for the half-door instead of a full four-door back seat, and if it met that layer of distinction then I moved on to other features until I could tell at a glance if it was “the” white pickup that I should wave at. The trucks all looked the same – until they didn’t.

Did you know that zebras are the same way? Each individual animal has a different pattern and the more you look at them the more their uniqueness stands out. As a herd or contrasted with giraffes, a dozen zebras look identical but up close, you could pick “your” zebra out of the savannah. A zebra isn’t black with white stripes or white with black stripes – it’s both, and neither – as it is a collection of characteristics that are true only to it.

If appreciating the differences by recognizing individual nuances works for trucks and animals, think of how powerful it is with people. Work to move from “all” to “this one.”

 

leadership dot #2952: deepwater

The movie Deepwater Horizon provides a dramatized account of the tragic 2010 BP oil rig fire. Of course, there is much action and flames, but before all the explosions the movie sets up the almost inevitability of an accident.

The project was 40+ days behind schedule so the BP executives were anxious to finish the drilling and move the rig to the next site. As a result, they cut corners and skipped the “cement test” that would have highlighted the failed integrity of the main pipeline. When a faster test was demanded by the crew chief, executives convince the others that the perilous readings are so far out of line that they must be the result of a false gauge instead of ominous implications. (They weren’t.)

Throughout the project, the rig is beset with mechanical failures that the crew “bandaids” together to keep things functional, but when safety features are needed, they aren’t working. A warning is sounded but instead of resulting in crew action, they respond with “It’s that faulty alarm again.”

Ultimately, the entire rig was engulfed in flames and 210 million gallons of oil were spilled into the Gulf of Mexico as it gushed out for 87 days – becoming the worst drilling disaster in history.

The Deepwater Horizon serves a lesson to pay attention to the safety plans. The preparations and testing often get pushed aside in favor of pressing, immediate concerns but they should never be taken for granted. Your work may be routine – until it’s not – and the efforts you made before the trouble play a large role in how you come through it. (While 11 lives were lost, amazingly, 105 people survived because fortunately, the evacuation plan was the one thing they did get right.)

The movie also drives home the point about not ignoring evidence. It may be tempting to rationalize abnormal data, ignore frequently-malfunctioning alarms or to buy into alternative explanations from those in authority – but think long and hard before discounting what is in favor of what is supposed to be.

Your work may not be as dramatic as life on an oil rig – in normal or extraordinary times – but you should approach your safety plan and response to warnings as if your life depended on it, too.

leadership dot #2951: visualize

Long before vision boards became popular, the principle behind them rang true. The more clearly you can picture what you hope to achieve, the more you become focused in such a way that propels the universe to help you achieve it. Visualizing something with great clarity often becomes a self-fulfilling prophecy.

I thought about this while reading Isaacson’s biography of Einstein. The genius married Mileva Maric – the only woman in his physics class – but eventually, he grew more interested in his scientific pursuits than in her. He asked for a divorce and she would not grant one so he made an unusual proposition: if she would divorce him, he would give her the money from the Nobel Prize that he would win.

She agreed, and 17 years later, he kept his part of the bargain.

When Einstein made his offer to Mileva, his vision of winning the Nobel Prize was crystalized in his mind. He knew he would achieve it, and focused all of his efforts toward that end – even at the expense of his marriage.

Of course, I’m not advocating that you put your relationship on the line or that you naively boast about winning a prestigious prize but I am encouraging you to develop the same level of clarity that Einstein had about his future. He achieved greatness because of his brilliance in physics – and, perhaps, because of his genius-level ability to visualize his goal.

Source: Einstein by Walter Isaacson, 2007, p. 3.

 

leadership dot #2950: spider

Over 20 years ago, author Sally Helgesen shared her theory of organizational structure in her book The Web of Inclusion and it still has relevance today. She contrasted the traditional hierarchical model with a web organizational model, maintaining that the later provided more strength and engagement for all involved.

Picture the traditional model – all in boxes – vs. a web model where there is complexity and interconnectedness. The traditional model has only one “Big Cheese” whereas in the web everyone has influence and can lead from the middle. Straight line communication is contrasted with collaboration and interdependence. In the hierarchy, the top leader is the focus whereas in the web model the organization revolves around its purpose.

Ideally, the entire organization would be structured around a web model, but if your leaders aren’t that enlightened yet, think about what you could do to create such a framework in your area of influence. How can you become an “organizational spider” and weaver those connections within your community? What mission or purpose remains in the center of your “web”? Who are other “spiders” who have the potential to help you build webs? (Never underestimate anyone!)

You also need to be on guard for “arachnophobia” and pay attention to people who want to kill the change-making spiders or who simply resist change. Not everyone will embrace the web-making so it’s important to have the persistence of the Itsy Bitsy Spider who kept climbing that water spout over and over.

In the end, empowering others to be part of a web lends strength and purpose to everyone. It’s worth the effort to weave – one strand at a time.

Fond memories Tracy!

leadership dot #2949: solution

When problem solving, we often only think of solutions that we have used before instead of reconceptualizing the question entirely. La Paz, Bolivia can provide a good example of what happens when you think creatively.

Late night host John Oliver shared the story about the Mama Zebra Project in Bolivia where the solution to gridlock and pedestrian safety was resolved through the use of “traffic zebras” who inject levity while addressing a very serious issue. It’s worth your 5 minutes to watch here.

The Zebra Project addresses several issues at once – lightening the mood of drivers, ensuring the safe passage of pedestrians and giving work to a hard-to-employ population. It’s a win-win for everyone.

As Oliver says, I’m sure that “traffic zebra” didn’t jump in your mind as the first solution to this problem but keep it in mind the next time you’re faced with a vexing issue. Maybe the best solution is one that is the most out of the ordinary.

Thanks, Meg!