#161 lily pads

Q:  There is one lily pad floating on a pond.  Every day the number of lily pads in the pond will double.  If it will take one month to cover the entire pond with lily pads, on what day will the pond be half-covered?

A:  On the 29th day
If this was a change initiative project, everyone who wasn’t directly involved in the implementation would be “wowed” on day 30 when the full effort was unveiled.  People think that change happens in big increments instead of a series of small ones, and it is this illusion that allows change to take on mythical powers.  Nothing could be further from the truth.

Change happens in little steps, often involving a lot of grunt work, do-overs, trial & error and frustrations.  Only after enough persistence in this mode does a true “breakthrough” occur.  

Change is not lofty.  Change is not mysterious.  Change is not caused by those who are lucky. Change happens because everyday people put in the effort, over time, to take baby steps toward a goal.  They connect the dots.

Today is Day 1.  What steps are you taking to fill your pond on Day 30 (or 300)?

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


leadership dot #75: transitions

In the last four working days, I have had four staff members give notice of their pending departure.  Whew.  While I wish all of them well in their new roles, one can’t help but be affected by the announcements from those with whom we work so closely.  

Whenever there are staff exits, it creates a swirl of emotions:  sadness, or even anger, mixed with the hope that their new position will create joy for them.  Often people who are staying feel overwhelmed as they consider all the knowledge they must quickly absorb in order to prepare for the double duty that inevitably lies ahead.  And all this happens at precisely the time that the extra tasks of searching/interviewing/hiring/training suddenly appear on the to-do list.

At times like this, I try to heed the great advice from author William Bridges in his book Managing Transitions.  Bridges says that change is external, but transition is internal.  Change happens at once (the person leaves), but transition happens over time and in three stages.  The first stage of transition is the ending and it is appropriate to grieve for what is lost — camaraderie, assistance, knowledge, humor, familiarity with how things work.  Secondly comes the interval stage — where things are in limbo.  There may be an interim period without a replacement, but even when the new hire begins there is still a stage where everyone is figuring things out and waiting for the new person’s work and temperament to fit into the culture.  Only after time can the third stage of beginnings actually occur and people share in the comfort of knowing how things work.  

The same cycle of transition that my remaining staff will go through as their colleagues depart begins now for another group on our campus.  Today is campus move-in for our new athletes.  Our freshmen experience the change of being in college today, but will continue their transition for weeks to come; often secretly grieving for home and life as a revered senior, then stumbling through the process of figuring out social norms and college expectations, before finally (hopefully) falling in love with college and wondering where the years went.  Mixed in between the bravado and sure hopes for a conference championship is a natural cycle of ending, sadness, insecurity, unfamiliarity and doubt.

At times of transition, hopefully it will help to remember that it is a natural part of the process to also be a little sad about what has transpired.  Pause for a moment and grieve as part of your transition, even as you undoubtedly will rejoice in beginnings when they come too.

— beth triplett
@leadershipdots

 








leadership dot #48: first draft

The most important lesson that I learned in all of college can be summarized in five words:  “Writing is different than editing.”   It was the admonishment of a curmudgeonly old journalism professor that we just write, putting unfiltered thoughts out there, and worry about organizing and editing them later.

Because of this simple mantra, I have completed hundreds of proposals, papers, projects and especially a dissertation.  Writing and editing utilize different portions of the brain and as we worry about spelling or comma placement we cut off the creative flow that comes from freely expressing thought.  Writing without editing also produces far greater quantity of writing – giving the editor a larger selection of work from which to glean some “good stuff”.  It makes all the difference in getting something done.  A blank page is intimidating, but reviewing something that is already there takes much less effort.  We often know what we don’t like, so editing it out comes naturally.

I think this lesson applies for many things beyond the literary world.  It is really about starting and worrying about making it better later.  START vacation planning and then narrow down specifics later.  START planning a menu for your dinner party and then swap out choices later.  START making a Christmas gift list and then make changes depending upon what you actually find at the mall.  START thinking of all those courses you could take and then pick one or two.  START dragging out the box of receipts and sorting them into piles and then determine what is tax deductible later.
We don’t like to begin and we don’t like to have first drafts in life.  But a good life is like that – continuously editing to make it better.
 

#40 say goodbye

It’s a lot easier to get approval/acceptance for change when you frame it as a “pilot”.  When people think that something is just being tried-out or is temporary, they are more willing to agree to test it.  

Most of us have piloted something, even if we didn’t formally label it that way.  We’ve said things like”Let’s give this a go.” or “We’ll see how it works out.”  Piloting it is how we experiment or test something.

The problem is that mostly we pilot things that we are going to add or start.  Try piloting stopping instead.  Get off of a committee and see if it matters — can you get what you need just from reading the minutes?  (If not, you can always go back on the committee!)  Stop running X report and see if someone misses it.  Pilot a plan to eliminate a form or a process.  (Does everyone really use all the data you collect and enter?)  Test out a bi-weekly meeting/reporting structure instead of weekly and see if productivity suffers.  Keep only electronic copies and pilot a “green approach” to no copying/filing of routine work.

Challenge yourself and each staff member to pilot at least one ending strategy.   Find something that can be eliminated for “awhile” — and give stopping a try! 

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com




#33 it’s never too late

Joaquin Arciago Guzman, age 102, just took the oath to become an American citizen.  He is the oldest person to do so.  I wonder what his story is — what prompted him to study hard, pay the dues and pursue this goal at such a ripe old age.  I am very glad that he did!

Maybe Mr. Guzman will inspire someone whom he has never met to do that thing that has been nagging at them for decades.  Finish that degree.  Write that book.  Buy that farm.  See those sights.  Start that business.  Pursue that happiness.

We are surrounded by people who can serve as examples of how to say YES.  His kind of spirit and gumption is part of the fabric of what makes us Americans.  I salute Mr. Guzman and hope that others emulate his optimism.  God Bless America.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

(USA Today, 6-28-12)

#22 obsolescence

When I look at my “bucket list”, the last thing that is on it is something that has been there since college – writing a book.  And when I visualize this goal, what comes to mind is a bound bundle of parchment with ink and a cover – something very tactile and wonderful.
I read in the paper today that for the first time, revenue from the sale of e-books exceeded revenue from hardcover sales.  This is sad news for someone like me.  My aspiration does not include something that resembles a Word document more than papyrus.  I am not sure that if I ever published an e-book that it would “count” in my mind as fulfilling my list.
The article made me realize that the world could pass me by while I am dreaming about it.  By the time I am ready with a book, the notion of print books could be obsolete.  I wonder how many times this has happened to others?  Was someone developing a great new VCR player when the world switched to DVDs?  Who was on the cusp of designing a great new keypunch card when everyone switched to digital?  Are there plans for a much improved flashcube that never were implemented?
Perfection is over-rated.   Get a draft of your dreams out there while it still counts.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots

leadershipdots@gmail.com

#6 know what you need

In 1903, Wilbur and Orville Wright ventured to Kitty Hawk, North Carolina from Dayton because the slender strip on the Outer Banks had the two things they needed for their fledgling flying experiments:  sand (presumably for a softer landing if things didn’t go well) and wind (to increase the chances that the sand would not be as necessary!).  The setting was perfect for their attempts to take to the air.

What kind of environment do you need for your efforts, organization or dreams to be successful?  Can you create it within your confines, or do you need to do the equivalent of traveling from Dayton to Kitty Hawk to attain success?  In 1903 that was no small feat to do, but obviously worth the trek.  Don’t limit yourself by your surroundings. 

— beth triplett
leadershipdots.blogspot.com
@leadershipdots

leadershipdots@gmail.com

#5 my style of change

Many people think that change is a big, lofty thing.

On my first day in my current job, someone complained about the sound bouncing around in the conference room.  I got up, walked in the hallway, brought one of those standard issue ficus trees into the conference room and instantly made the acoustics better.

If 100 people move/plant a tree, or even if one person does it 100 times, you have a whole new forest.

That’s the kind of change I can get my arms around.  And so can you!

— beth triplett
leadershipdots.blogspot.com
@leadershipdots

leadershipdots@gmail.com

#3 a new beginning

A couple of decades ago when I was finishing college, I cut out a quote from a coach who was asked about his new job.  Regrettably I don’t remember who gave these words of wisdom, but what he said stuck with me:  “the first thing you do is panic, then you get to work.”


New beginnings are scary things.  You don’t know where the restroom is or how the phone works or what the culture is like.  You likely don’t even know what is expected of you, let alone where the land mines are.

What you do know is how to listen; how to see themes emerge from what you hear, then how to develop action steps from there.  You got your job not because you know the answers, but because you know the questions.  Start by listening.


[Amended to attribute quote to Michigan State basketball coach Jud Heathcote, who started at MSU in 1976]

— beth triplett
leadershipdots.blogspot.com
@leadershipdots

leadershipdots@gmail.com