leadership dot #166a: organizational fruit

This week, I got my first pomegranate of the season — one of the few wintertime things that I actually enjoy!  I did not even know what the fruit was until a few years ago, but now I will have a bowl of pomegranate seeds in my refrigerator continuously until spring comes and they are no longer available.  

Pomegranates are a lot like organizations.  If you open one up, there are pods with seeds clumped together, but the seeds are all individual pieces.  It’s a lot like departments in an organization — honeycombs of little seeds — all separated from each other.  

For those who try to get all the seeds out individually, it is a lot of work.  Usually, it is more work than it is worth.  But if you cut the pomegranate in half and soak the halves in a bowl of water, the seeds will pull away from each other effortlessly and are easily skimmed off.

So it is with organizations.  If you encompass the group in a common environment and have a shared mission, people will come out of their clusters and become part of the whole.  If you try to gain favor individually without an overarching vision, it is difficult to achieve.

Next time you’re at the market, pick up a pomegranate if you haven’t yet enjoyed one, and think about organizational culture when you’re preparing it for your yogurt or salad.  There are lessons to be learned everywhere.

Originally published in modified form on November 14, 2012

 

leadership dot #1168a: bread crumbs

Think of the telltale signs you leave for strangers that give them clues about who you are.

The maid in your hotel room knows your gender, likely if you are traveling for business or pleasure, whether you are neat or sloppy, and what you like to read. You could create quite a profile from such information.

The person who looks into your car can tell from your car seats how many young children you have, whether you are tidy or a pack rat, or maybe even your political affiliation and alma mater from the stickers on your back window.

Someone who sees you in a restaurant can learn about you by how you order (do you take a long time to decide or ask for substitutions), what you order (are you health conscious or not so much), and how you leave your space when you depart (plates stacked or strewn).

All around you, people are seeing the clues you leave and forming impressions of you, even if you never met face to face. Don’t think you are ever invisible!

Originally published in modified form on August 13, 2015

 

 
 
 
 
 
 

leadership dot #2044a: searching

A friend asked for my advice as her daughter begins the college search process. Maybe this advice can help you or someone you know as you embark on this milestone.

This is what I recommend:

  1. Visit campus when school is in session and do an individual visit at anyplace that you are serious about. Visit programs are fine to get an overview, but I would visit 1:1 with the schools on the short list.
  2. While there, watch how staff interact with each other and with faculty/students. Do they call students by name when passing in the hall? Greet each other? Treat faculty and staff the same? I think you can tell a lot about the climate from informal interactions. Is it a “we” place or a “they” place — you want to go somewhere where the staff genuinely likes each other because they will work together better and be more likely to resolve problems for your student.
  3. Don’t pick a school based on a major, faculty member, or coach. Yes, the institution should have the major that the student thinks they want initially, but chances are they will change majors, and/or the individual person could leave. I used to tell students that they were looking for a fit in three areas: academically, socially (all out-of-classroom, including athletics, involvement, the city, etc.), and financially. Consider it as a whole. The place with great academics may not be the best choice overall.
  4. See your final financial aid package before deciding. The “too expensive” school may become affordable, and the lesser-cost one may actually require more personal investment. Know the numbers before you choose.
  5. Ask about freshmen retention: what are the numbers, what are the reasons students leave, and what are they doing to help students stay? It will also tell you a lot about the climate and whether there is a culture of students-are-on-their-own or whether the institution invests resources toward student success.

The college search is a great paradox where, on one hand, it influences so much, but on the other hand, there are a few wrong choices. I believe much of college is what a student makes of it. The same student can have a great experience and learn a lot almost anywhere if they put their mind to it. So don’t stress too much about it — go where the fit in the three dimensions feels best and enjoy!

Originally published in modified form on January 19, 2018

leadership dot #3104a: collect evidence

Motivational speaker Lisa Nichols recommends that when you are doubting yourself or your abilities, you should “collect evidence” to disabuse your perceptions. If you feel that you aren’t being a leader, compel yourself to write down examples and situations in which you did exhibit leadership and use this list as affirmations to help you overcome your fear.

I would suggest that collecting evidence is a good practice for many situations. Oftentimes, our mind exaggerates reality – both in negative and positive ways. If we see concrete examples of what is truly occurring, it may simplify our decision-making processes and make it easier to ascertain facts. If we think that we aren’t spending enough time on our relationships, a simple time accounting can confirm or deny that supposition and guide us toward making changes. If we are questioning the performance of one of our staff members, collecting evidence can help us see more clearly whether there is a behavioral pattern or whether we are just more cognizant of the occasional times when their actions lapse. And if we are questioning whether we are being assertive enough in meetings, a private log may help us realize that we speak up more than we feel we do.

In order to overcome fears or celebrate small wins, it is beneficial to have a starting point and to track the changes over time. Collecting evidence is often the closest we can come to looking in the mirror and seeing what is truly there.

Leadership Reinvention workshop with Lisa Nichols, Massachusetts Conference for Women, 12-10-20

Originally published on December 14, 2020

leadership dot #2393a: chameleon

It is amazing how quickly we can become accustomed to something. Sleeping in a different bed for a week over the holidays made my own bed feel different when I returned to it. A few days of driving a rental car became the norm instead of the vehicle that I have driven for 40,000 miles. The temperature in my brother’s home that initially felt warm, suddenly made my house feel chilly even though my thermostat did not change.

The mind is a mental chameleon. In the span of less than a week, and without any intentional effort on my part, my psyche adapted to the environment around it and accepted it all like the new reality.

If our minds are so malleable, how can you find a way to use this trait to your advantage? The first morning the alarm goes off an hour earlier will be painful, but after a few days of adjustment, you’ll be in a routine of having that extra time for reading or exercise. You may miss the first automatic withdrawal into your savings account, but soon your new net pay will seem to be the standard. You may feel hungry when you first reduce your portions and eat from a smaller plate, but before long, restaurant-sized portions will feel excessive.

You become used to what you are used to – for good or bad. Endure a brief period of sacrifice to make your surroundings work for you, and soon you won’t even realize you gave anything up to achieve those benefits.

Originally published on January 3, 2019

leadership dot #3124a: thaw

During one of last year’s storms, my bush became encrusted in ice. I debated whether I should do something about it or whether my intervention would cause more harm. Ultimately, I decided to leave it alone, and the bush is thriving today.

I think that with people, as in nature, there are times when you’re better off letting things resolve themselves on their own. Every problem doesn’t need you to insert yourself in finding a solution. Consider letting the situation thaw before you automatically rush to address it.  Too much heat can cause a fire.

Originally published in modified form on January 3, 2021

leadership dot #2307a: exit

I think life is like an interstate that has many off-ramps. When we describe our journey, we usually only consider the exits we took, but there is a similar impact from the times you did not leave the main road. It’s easy to reflect on the things that we did, but we are also shaped by the choice not to take many actions in life.

I’m teaching a class this term, and I love it, so I began wondering why I was so late to the teaching game. I didn’t really begin teaching academic classes until a few years ago – and then I remembered that in the Nineties I was asked to teach a class, but my boss wouldn’t give me permission to do so. I never really considered it again until, many years and several institutions later, a faculty member became pregnant with twins and they needed me to teach. I have been a regular instructor ever since. Not teaching 20 years ago is one of those decision points that influenced many subsequent outcomes down the road.

I had this epiphany about (not) teaching while I was driving, and as my mind wandered, I recalled numerous examples that would have had a ripple effect of consequences had I done something instead of passing on the opportunity. I turned down the chance to chair a convention, which made me available to serve on the board. I haven’t touched my dissertation since the day I turned it in, closing off chances to present and publish in a new field. I didn’t take pre-calculus in high school, so I became a journalism major in college instead of marketing because of the calculus requirement for business majors. The list goes on.

The next time you’re on a drive or have the chance to do some reflection, consider just the exit ramps you drove by in your life. You may or may not regret staying on the path you took, but a big part of who you are comes from the roads you didn’t travel.

Originally published in modified form on October 9, 2018

leadership dot #2346a: postcard

One of the most undervalued tools out there is the postcard. We all know that writing letters is a dying art, and even the act of penning anything by hand is all but lost, but a simple postcard enables you to do both without the heavy lifting a full letter seems to require.

I use postcards as a quick way to say “I’m thinking about you” in a way that is far more meaningful than an email or text. A handwritten hello takes no time at all to do, yet has an impact that far outweighs the investment. It often even inspires the recipient to write back!

To facilitate the process and make it even easier, I keep postcards everywhere – in my purse, car, notepad, briefcase, suitcase – so that if I have an extra five minutes, I can dash one out and be ready to pop it in the mail. You can buy large pads of scrapbooking paper and make your own colorful 4×6 creations, or buy them in bulk. Either way, it is the sentiment rather than the artwork that makes the difference.

Think of a postcard as a paper hug and send one off – frequently – to those who are dear to you. Love really can travel through the mail.

Originally published in modified form on November 17, 2018

leadership dot #2389a: practical

I am pragmatic and a realist; consequently, I have laminate floors instead of carpeting and rubber floor mats in my car. I can’t imagine what my house or vehicle would look like if the elements from Midwest rain-sleet-snow-mud were tracked onto a non-washable surface. I think rubber floor mats should be standard in all new cars!

We are all faced with frequent choices where we must weigh beauty over practicality. Do I wear a hat and mess up my hair or stay warm? Do I opt for the beautiful white chair or something that is more retriever-colored to disguise the dog hair? Do I spend time designing a new handout or reuse the one from my last class?

There are times to opt for looks and other times to be pragmatic. Don’t always opt for one over the other.

Originally published in modified form on December 30, 2018

leadership dot #2406a: how to sled

A colleague’s young son had to describe the process of how to do something. According to Leo, here is how to sled:

  1. We go to the hill to sled.
  2. Then we go home.
  3. Then you go in sid your howse.

I think that adults follow a similar pattern too often:

  1. I went to the conference. 2. Then I went home. 3. Then I went back to work as if nothing was learned and nothing changed as a result of the training.

Or

  1. I went to church. 2. Then I went home. 3. Then I went about my business and didn’t think about God or faith or religion again until next Sunday.

Or

  1. I went to a meeting. 2. Then I went back to my desk. 3. Then I did nothing to follow up or advance the agenda until it was time to cram for the next meeting.

And so on.

Don’t just go to the hill and then go home. What you do in between is where all the opportunity lies.

Thanks, Katie!

Originally published in modified form on January 16, 2019