leadership dot #4855: empowerment

When design student Veronika Scott was challenged to create a product that filled a need, she designed a coat that could transform into a sleeping bag to help the homeless. She won an international award for her creation, but more importantly, worked to bring the product to life.

Veronika created a nonprofit, the Empowerment Plan, and hires people from homeless shelters to help make the coats. At work, they also receive on-site programming and support, allowing 100% of those employees have stable housing a year after leaving the organization. Over 100,000 EMPWR coats have been distributed free of charge to those in need, all provided through sponsorships of $150/coat.

Veronika is a beautiful example of the power of synergy. It’s not just the coat design, offering them through partnerships, hiring the homeless, or providing life resources to her employees, but the entire cycle that works in harmony to create something special.

Veronika could have stopped with her class project, or design award, or outsourced production, or offered jobs but not training, or sold the coats to outdoor adventurers — but she was intentional about each step in the process and remained focused on helping the homeless.

Take a lesson from the Empowerment Plan and create a greater impact in the whole system, not just one piece of it.

To learn more, click here.

leadership dot #4845: handwrite

Today is National Handwriting Day, one of those arbitrary holidays created to focus attention on an issue. The date was selected because it is John Hancock’s birthday — in honor of the first and most prominent signature on the Declaration of Independence.

I have always been a big fan of handwriting, whether that be letters, meeting notes, lists, or journals. I agree with the neurologists who believe that writing by hand remains the most powerful way to learn and retain information. It combines the tactile act of physically crafting the letters with the visual aspect of seeing them on the page. The engagement of motor, cognitive, and emotional functions helps (me at least) with the thinking process and recall. It’s in part why writing on Post-it notes works as reminders.

This “holiday” was established in 1977 by the Writing Instrument Manufacturers Association to promote the use of pens, pencils, and paper. In addition to being an occasion to be more deliberate about the words we write, it also allows our personality to come through more fully. I have saved letters and recipes from my mom, and just seeing her handwriting allows me to feel closer to her.

Create your own mini-celebration of National Handwriting Day by putting pen to paper today. Write a thank you or note of appreciation to someone. Take notes by hand in your next meeting. Draft a proposal on a legal pad instead of a computer. Write your list on paper instead of using an app.

The power of the pen comes from merely using it, not just from the words you write.

Thanks, Meg!

leadership dot #4844: prioritize

Stephen Covey wrote about the essential Quadrant 2, where activities live that are Important, but not Urgent. It is so easy to neglect work that falls in this category, principally because it doesn’t make its way onto your calendar.

I find myself with an empty-ish schedule, tricking my brain into thinking I am “free,” but if I look at the projects I could/should be completing, they are all important tasks, just ones without a deadline. This includes things like updating the syllabus from my last class, completing a final report for a project, and categorizing past dots. There is no due date, so it’s up to me to find the motivation to work on them.

Quadrant 2 activities also include personal enhancements such as fitness and relationships. Unless (and until) I make them a priority or put them on the calendar, those, too, often get pushed aside for less important but compelling time-fillers.

It’s a curse of formal education that we are trained to live by the deadline. Assignments are due. Class periods are structured. Our many years of schooling are externally driven, and we don’t always learn how to prioritize and do the Q2 tasks.

Take a moment today to break that pattern. Translate something important into a deadline. Commit to calling a friend by Sunday. Identify a specific time to do some reflection. Add time to your calendar to start a Q2 project. Schedule time to go for a walk.

It’s the important that urgently needs our attention.

leadership dot #4841: to win

I write this from the floor of my living room, sitting on one dog bed in an attempt to comfort my dog lying next to me on another bed. She’s recovering from doggie ACL surgery, but the rehab is not going so well. She wants to be comforted by Mom, so here I am.

I’m her de facto physical therapist and am in unknown territory. If she’s limping, does walking help or hurt? Do the exercises do more harm than good? Should I let her leg rest or continue with the therapy?

I thought of a scene in the Crazy Rich Asians movie where the teacher beats the student in a gaming scenario because she is playing to win, while he is playing not to lose. It’s a shift in mindset that makes you more risk-averse and causes you to miss out on opportunities.

When I found myself holding back and second-guessing, trying to do no harm, more than to help heal, it was time to schedule another X-ray to validate how I should proceed. Play to win.

leadership dot #4836: realization

My class has been reading material from Harvard Business Review that covers the difference between aspirations, mission, vision, strategy, and values. Much of it devolves into a semantics debate, but the essence is clear: you must envision a future state and develop a method to get you there. “Achieving an aspiration requires a strategy,” Casadesus-Masanell writes. It “should involve both heads and hearts.” (This sounds a lot like yesterday’s dot (#4835), where leadership is plumbing and poetry — there seems to be a theme here.)

Another way to describe this was made in a much more pedestrian manner through a social media meme that read: “One Day” is a dream. “Day One” is a decision.

As we begin the new year with lofty resolutions and dreams of a better future, do the hard work of implementation to realize those goals. Aspirations, dreams, and poetry require strategies, decisions, and plumbing to become reality.

Sources: Setting Aspirations, Mission, Vision, and Values by Ramon Casadesus-Masanell, Harvard Business Publishing, and Meme from Action for Happiness

leadership dot #4834: so that

With any leadership or supervisory transition, there are bound to be changes introduced. To help those affected by the new ways of working, it is helpful if the leader sets the context for the adjustments.

Examples include:

  • “We’re altering this process so that…”
  • “We need to revise how we do X because…”
  • “We’re making an adjustment to X in order to…”
  • “We’re experimenting with X to see if…”
  • “We’re trying to accomplish X by doing Y.”
  • “We hope to see X when we do Y.”
  • “This is why we’re making the change.”

Just as toddlers don’t like the “because I said so” rationale given to them by exasperated parents, neither do team members react well to demands not placed in a bigger picture. You can save some pushback by helping your staff understand how a change fits into where you’re coming from and where you’re trying to go.

leadership dot #4827: portfolio

I had a conversation with a colleague who was torn between different paths to pursue in the next phase of his career. He works for himself now and keeps bouncing between multiple avenues that could lead to professional or personal success. Instead of having angst over choosing one, I encouraged him to think of his work as a portfolio, and instead to consider what proportion of work he wanted in each area.

I have found this type of path to be rewarding for my own journey. I describe it to others as an “organizational infielder,” with a portfolio of multiple clients, utilizing varied skill sets, and working on projects of differing length. All my work has an organizational development thread through it, whether that be teaching, writing, coaching, training, consulting, facilitating, or project management, but no one piece dominates my time or income stream.

If you work for an organization, you can also view your work from a portfolio lens, treating your key responsibilities as independent sectors that can be mixed and matched as your skills and energy levels change. Perhaps this view can enlighten you as to a side hustle to pursue or a different emphasis for your next career move.

Relieve yourself of the burden of choosing “one thing” as your job or one task that you perform. See your work and contributions as a portfolio and curate the components to your liking.

leadership dot #2389a: practical

I am pragmatic and a realist; consequently, I have laminate floors instead of carpeting and rubber floor mats in my car. I can’t imagine what my house or vehicle would look like if the elements from Midwest rain-sleet-snow-mud were tracked onto a non-washable surface. I think rubber floor mats should be standard in all new cars!

We are all faced with frequent choices where we must weigh beauty over practicality. Do I wear a hat and mess up my hair or stay warm? Do I opt for the beautiful white chair or something that is more retriever-colored to disguise the dog hair? Do I spend time designing a new handout or reuse the one from my last class?

There are times to opt for looks and other times to be pragmatic. Don’t always opt for one over the other.

Originally published in modified form on December 30, 2018

leadership dot #4825: disc

On many college campuses, there are chain link baskets for recreational use. For students, these serve as goals for Frisbee golf, allowing them to attempt to spin the Frisbee into the basket for fun and exercise.

But serious players see things differently when they look at the same baskets. Disc golfers use much more than one plastic Frisbee. Instead, they have a collection of discs that perform at different speeds, angles, and distances. A golfer may carry 15 discs to an event where the competition is much stiffer, and the equipment must be better calibrated for more precise throws.

Same baskets. Different purposes, thus different inputs are needed.

There are some things you do where the equivalent of a plastic Frisbee is sufficient, whereas for other tasks, you need the professional disc. Determine which situation you’re in before you unnecessarily invest time and resources to hit your goal.

leadership dot #4820: panned

Airports are good places for stores, as travelers often have unscheduled time on their hands and are typically more affluent consumers. You probably have seen airport stores with luggage, electronics, sundries, gift items, and travel clothes — all of which are logical choices for those retail outlets.

However, the Frankfurt, Germany airport has a different perspective on what travelers want to buy. It features a store full of pans and kitchen items, including the heavy Le Creuset pots! Whether as an arriving or departing passenger, they seem like an odd choice to purchase in a terminal…

…but, obviously, the owner of the store feels differently. Perhaps passengers have the time to shop, and shipping negates the downside of the unconventional location?

It’s up to you to decide whether it is wise to be the “only” and stand out or whether to blend in by offering what is expected.