leadership dot #2989: assistance

I had to write something down in a hurry and the only writing instrument available was a Sharpie, so as I have done with pens on countless occasions, I grabbed it and scribbled down the information on my hand.

When I came home and tried to wash it off, I had no luck. So, what did I do next? Googled it, of course. I tried all of its suggestions – nail polish remover, milk (?!), cleansing cream, and soap. I substituted hand sanitizer for rubbing alcohol (since none is to be found in a pandemic), and also tried Goo-Gone, hand lotion, baby oil and Dawn. As you can see from the photo, it’s still there days later.

Normally, Google and YouTube serve as the go-to resource; we tap a few keys and expect an elegant solution to be explained in understandable terms within seconds, so it struck me as unusual that Google failed me this time. When I was thinking about what people did before these tools, I realized that they would ask others. You could call your parents, ask a neighbor or co-worker, or try to figure it out yourself.

Google and YouTube are wonderful resources and have helped countless DIY-ers. And, there is something wonderful about helping each other. People deepen bonds and connections when they are able to be of service. Most people like dispensing wisdom and feeling like they were able to assist a friend in need.

 

The next time you have a simple dilemma, perhaps turn to a buddy instead of to Google and give them the satisfaction of helping you out. They may even have a solution that turns out to work!

leadership dot #2988: affront

I’m sure that Michael Jordan never used a Magic Feather as Dumbo did, but he was a master of crafting scenarios that kept him motivated to play at the highest level. In The Last Dance, there were many examples of when Jordan would take one comment and consider it a personal affront – enough to inspire him to score 40 or 50 points in response. Or, he would see another player anointed as MVP or hear that the Bulls’ front office was scouting someone he considered subpar – then set out to prove himself as the superior player. The internal challenge provided his fuel.

These mind games, as with the feathers, are stories that we tell ourselves to elicit performance beyond the usual. Higher caliber actions often begin with the mental aspect rather than the task itself. Just as we are our own worst enemy, we can become our greatest champion with the right perspective.

Think about the stories you tell yourself about your dreams or your limitations. Do you take the external trash talk to heart and doubt your abilities or do you reframe it into motivation to prove otherwise?

When we believe, we are often able to achieve.

leadership dot #2987: attract

Almost every day I find a feather in my yard and when I do, it brings to mind Dumbo and the story of the magic feather. (For those unfamiliar with the Disney classic, Dumbo’s sidekick Timothy Q. Mouse gives Dumbo a feather and claims its magic properties allow him to fly, instead of Dumbo’s oversized ears doing the propulsion.) Of course, my feathers imbue me with no more specialness than Dumbo’s, but I always smile and envision what I would accomplish if they did.

The part that I sometimes forget is that I have feathers every day because I have seven bird feeders and two bird baths in my yard, and constantly have a smorgasbord of bird food available. I have feathers precisely because I take steps to attract birds.

Consider what you are trying to attract and apply this principle in other aspects of life. If you want creativity, fill your space with whiteboards and other idea-generating stimuli. If you’re seeking fitness, keep the weights and walking shoes where you run into them every day. If you desire greater spirituality, surround yourself with others who share your beliefs.

It works both ways: if you have bird feeders, you’re going to get feathers and if you want feathers, you need to attract birds. Are you intentionally feeding the outcome you crave?

 

leadership dot #2986: lulled

As I stood on the river’s edge listening to the waves lap up on the shore, I found myself getting hypnotized by the rhythmic motion. My friend recalled his days on Navy ships where sailors would get lulled into what they called the “Sound of the Siren” when waves in the ocean put seamen in a trance, often to their detriment as they fell asleep and went overboard.

On land, professional drivers take steps to avert “white line fever” where the operator becomes so fixated on the road ahead that they become hypnotized by the line instead of alert to what is in front of them. The same phenomenon occurs during blizzards where the focus shifts to the swirling snow instead of the road.

What metaphorical waves are lulling you into complacency? Is your attention diverted by the rhythm of the rut that is all around you instead of being focused on the true issue at hand?

It’s very easy to become seduced by the sound of the siren – whether you’re on a ship or in the office. Take care to stay alert enough to avoid being mesmerized by the routine.

 

leadership dot #2985: Plan H

Yesterday was a beautiful day and I wanted to enjoy the outside. The concert in the park was canceled. My favorite out-of-town store was closed on Sunday during the pandemic so I couldn’t take a leisurely drive there. The new restaurant I want to try wasn’t open. The ferry ride required reservations. It became comical that my whole series of initial thoughts were unavailable to me. I went from Plan A to Plan H before I settled on a picnic dinner.

I was reminded of other efforts that some of my clients undertake as they seek to make changes in their organization. They pursue one path and if that doesn’t work then they move on to another and then another. I think some of them are on Plan Q, not just Plan H. The important thing is that they keep going.

It’s easy to become stymied when the optimal path is blocked, but make your persistence into a game. As you continue to pursue other options, you’ll come to appreciate that you succeeded on Plan H instead of Plan Q and keep any future thwarting in perspective.

 

leadership dot #2984: take responsibility

Don’t you want one of these signs in every building? Indiana University Health put into writing what many of us wish was said – and followed – by everyone.

Think of how your mental framework would shift just by reading this sign. It’s a free and simple, yet powerful way to change not only your experience but that of those around you.

Pretend this notice is posted everywhere and take responsibility for your energy, words and behaviors. It’s an easy way to make the world a better place.

picture by Deborah Riegel

 

leadership dot #2983: I’m thinking

I’m a fan of the “three dots in a bubble” that pops up when someone is responding to your text message — and I want to create a counterpart. We need a new icon with three lightbulbs that shows “I’m thinking.”

Not just with texts but with communication in general, there is an expectation of an instantaneous response. We would be better off if there was an easy way to allow people to consider their reply without leaving the recipient in cyber-limbo. You could hit the three lightbulbs to indicate that you need a moment to ponder – to think of the implications beyond the obvious that came to light upon reading the query and to craft a thoughtful response that uses more words than smiley faces.

Currently, we’re faced with the dancing ellipsis that impatiently nudges us to hit “send” in order to pacify the eager recipient who is also watching the dots for them to morph into a message. Until my three lightbulb idea comes to fruition, intentionally ignore the icon boogie and prioritize a wise response over a speedy one.

leadership dot #2982: unorthodox

I have been riveted by The Last Dance mini-series about the Chicago Bulls since it serves as both a trip down memory lane and as a playbook on team dynamics. In a segment on the unorthodox Dennis Rodman, the show recounted a time when he asked coach Phil Jackson for a 48-hour leave to go on vacation in Las Vegas. This was during the time the team was practicing and Rodman was expected to be present daily. With the support of Michael Jordan, Jackson allowed Rodman to go.

It was a big risk to let Rodman loose in a city that exacerbates excess and, as feared, he succumbed to the temptations and revelry of Sin City. Jordan had to go retrieve him on Day 3. But Rodman came back to the team with renewed vigor and dedication and became a key factor in pursuing a Bulls championship.

Not many coaches would have let one of their starters take a “vacation” while on contract but Jackson knew that Rodman couldn’t remain boxed in. If he needed to release some energy, best to let him do it off the court instead of on. It was a pivotal decision, and, in retrospect, the right one for the whole team.

There was hesitation to even hire Rodman because of his eccentricities but performance won out. Are you missing out on some great employees because you want them all to look/act/behave in the same way? Or, do you have an equivalent Dennis Rodman on your team – someone who does not exhibit the same restraint or characteristics as your other employees – and, if so, have you made allowances to allow her to shine?

Take a lesson from Phil Jackson and learn what each of your employees needs then try to accommodate it in order to receive their best. You can embrace personality distinctiveness if the talent is behind it.

leadership dot #2981: how

I recently asked a colleague for advice on how to do something. His reply: “Maybe you should be saying ‘no’ not ‘how?’”

I had previously not considered turning down the request, but once he said that I knew it was the exact right answer. I was struggling with the ‘how’ to do it because it really was too much to do given the circumstances and I was far better declining outright.

Many times, people find themselves in an untenable situation because they take on more than they should or than is reasonable to do. Nonprofits often keep adding programs or services – figuring out how to get it all done – without setting boundaries regarding how far resources can be stretched. People bend over backward to pull off miracles or routinely carry workloads that are double from when they started in an effort to be a good team player. When I worked in higher ed, I watch the student activities office morph to include community service, leadership development, multicultural programming, parent/family programming and orientation, and many offices today also oversee an entire e-sports program, LBGTQ services and much more as dedicated staff figure out a way to get it all done.

People keep saying “how?” instead of no, often because they feel that they don’t have a choice. If you have the capacity to figure out ways to keep doing more, more, more I’d suggest that you add an additional “more” to your list: conducting an assessment of what is truly valuable. Are people really utilizing both the new and older services? What does the organization gain from stretching its people and finances to the limit? If you started all over, is this the end product you would plan for?

Would I have benefitted from the request I declined? Yes. Did I gain more in mental health and the capacity to do something with an even greater impact? Yes to that, too. Before you figure out “how”, take a moment to consider “if.”

leadership dot #2980: be you

So, it’s Kamala [comma, la] — and of all the responses that immediately flooded social media the one that caught my eye was from none other than Sarah Palin. She’s an unlikely supporter of Harris, but apparently, the implicit bond that comes from being one of only three female major party candidates in history outweighed the political differences and Palin took to Instagram to offer congratulations and some advice to the new nominee.

Much of Palin’s advice are lessons learned from enduring a brutal campaign, but one nugget applies to all of us: “…remember YOU were chosen for who YOU are.” It’s a good mantra to follow whether you are running to become vice president or working in a slightly less visible position. No matter your role, you’re wise not to allow handlers (whether they be well-intentioned friends, family, colleagues, or political operatives) to change your essence into something that fits their mold or image of you.

It’s tempting — especially in the hiring or dating process (same thing) or when you’re seeking to enhance your influence – to try to be what you think the other person wants you to be. This applies whether you are the interviewer or interviewee – there is a pull to become a tad inauthentic when it seems like being our truest selves will work against us. In those moments, resist the urge and let you be you. In the long run, it’s the only winning option.

 

Kamala in Dubuque Iowa, June 10, 2019