leadership dot #4727: credit card

Today is the 24th anniversary of the 9/11 terrorist attacks. I remember them like it was yesterday, perhaps because I visited the 9/11 site while it was still smoldering, have been to the 9/11 Museum, and last summer, visited the memorial site at Shanksville, PA. All the images and artifacts sear into your brain and make the horror very real.

Shanksville played an important role in the investigation because it was a contained and unfiltered site. Unlike in New York or DC, where remains of the plane and its contents were mingled with thousands of other items from the buildings, the plane in Pennsylvania went down in an isolated field, allowing the FBI to know that everything they found was from the plane or a passenger.

And amid that pulverized debris, in the ashes of what was left from a jetliner crashing, upside down, at 550 miles an hour — was a credit card. Somehow, the card was sucked out of the plane’s cockpit before it exploded, and it fell to the ground mostly unscathed. That card happened to belong to a Mr. Ziad Jarrah, one of the hijackers. This discovery was a key piece of evidence that allowed investigators to follow the money and track the source of the heinous act.

Never forget 9/11 — or that little things can have a big impact.

Photo Source: Reddit 9/11 archive

leadership dot #4665: bill of rights

Macy’s flagship store in New York City proudly displays its Bill of Rights. In part, it reads:

“You are welcome here. At Macy’s, Inc., we believe that everyone who walks through our doors should be treated with dignity, respect, and kindness. We are committed to making you feel welcome…no matter your race, color, religion, sexual orientation, gender identity, age, disability, citizenship, ancestry, appearance, or any other personal or physical characteristic that make you who you are.”

On this Independence Day, I find myself lamenting the fact that the current government is not as welcoming and inclusive as a department store retailer, and instead is enacting cruel and selfish policies that will impact generations.

Counteract the insecurities and hate by using your voice and vote to reclaim the kind of country that follows the mantra on the Statue of Liberty:

“Give me your tired, your poor,
Your huddled masses yearning to breathe free,
The wretched refuse of your teeming shore.
Send these, the homeless, tempest-tost to me,
I lift my lamp beside the golden door!”

leadership dot #4618: motherly

On Mother’s Day, we often think of purchasing a card for our Mom, but Hallmark understands that many people have more than one person they recognize on this day. Now, they are selling Mother’s Day cards in multipacks, providing a more economical way to send cards to your mother, mother-in-law, sisters who are mothers, godmother, grandmothers, people like a mother to you, pet moms, and any other “mom” in your circle.

The dictionary defines mother as “a woman providing care or exercising influence or authority like that of a female parent,” or “the qualities characteristic of a mother, such as maternal affection, protectiveness, responsibility, etc.”

Hopefully, more than your birth parent has mothered you throughout the years. So, while your opportunity to send cards from a multi-pack has passed, don’t let the day go by without sharing your appreciation with all the women who have given you motherly love.

Thanks, Meg!

leadership dot #4599: irreversible

Today is Earth Day, an annual moment to pause and reflect on the value of the natural resources Mother Nature provides. It’s especially important this year, as many of those gifts are under assault with regulatory roll-backs and disregard for the fragile nature of the ecosystem. (Two examples: 1) executive orders seek to remove safeguards for a marine sanctuary and allow commercial fishing in the area, threatening the surrounding sea life, and 2) rollback of federal protections for endangered species strips “habitat destruction” from the list of prohibited actions.)

Certain decisions can be made, and if they don’t work out, you can reverse them. However, other choices are permanent and should be made with much more caution and forethought. Once you cut down a magnolia tree that Andrew Jackson planted at the White House in 1829, you can’t change your mind and put it back, or once you bulldoze over wetlands for a mining road, there is no undoing it.

Commemorate Earth Day today by taking steps to protect this fragile home of ours and asking your legislators to do the same.

Bison Buffalo herd in early morning light in the Lamar Valley of Yellowstone National Park

leadership dot #4597: combination

It’s always seemed funny to me how Easter came to be symbolized by rabbits and eggs.

It reminds me of an old exercise to stimulate creative thinking. You write a bunch of words, each on a single index card, and then mix them up. People draw two words and see what new thoughts come from that. For example, Happy + Toaster may equal a toaster that shows you the darkness of the bread before it pops out, so the person is happy. Bird + Notebook may inspire a class or hobby of bird watching. Dandelion + Blog may cause you to think about spreading (seeds and ideas). And Eggs + Rabbit may have led to the commercialization of Easter!

Maybe you can play with this exercise around the holiday table if you’re celebrating today, and have some fun training your mental muscles to see new combinations throughout the year.

Happy Easter!

leadership dot #4569: her she

An astute person at Hershey saw an opportunity to leverage the brand name to celebrate Women’s History Month. The company packaged its chocolate bars in such a way as to highlight the HER and SHE portions and then used the pronouns to add a message about women.

  • With HER strength SHE creates champions
  • With HER love SHE inspires
  • With HER hands SHE moves the voiceless

It was on-brand and on-target to match the holiday. I’ve seen Hershey bars for 60+ years and never made that connection. Maybe there is something about your brand or name that you could see with new eyes.

Screenshot

leadership dot #4532: pitch

It’s hard for most people to do their own bragging. In What’s Next, co-author Mary McCormack says “I’d rather eat glass than write about myself.” Many feel the same way about creating their own dating profiles or singing their praises to prospective connections.

To overcome this hesitation, a bar in Boston hosted an event where people could “Pitch-A-Friend” and share a five-minute slide show to promote their friend as a potential date. The brewery urges people to share “their quirks, perks, and whatever they’re looking for in a relationship — no roasting allowed!”

You don’t need a special invitation to pitch your pal. You know someone who would be good for someone else. On this day of love, think about how you can be a conduit to make connections personally or professionally for those who you admire.

leadership dot #4488: workaround

As the story goes, Major League Baseball told Cardinals owner August Busch, Jr. that he could not change the name of the St. Louis ballpark from Sportsman’s Park to Budweiser Stadium. So, he named the new stadium after his family — then ordered his brewers to create a new beer named Busch. It has worked out well for him as Busch Light remains one of the top 10 beers in the U.S.

Gussie Busch found a workaround to get what he wanted in the end. May you have the ingenuity and persistence to do the same toward achieving your goals in the new year.

leadership dot #4481: Secret Santa

Of all the things I did this year to get ready for Christmas, my favorite has been playing Santa for my neighbor. They have three young Santa-believers…who have been known to snoop for presents. Too bad they won’t find anything this year because I volunteered to hide their Santa gifts in my basement until they were asleep last night!

And, as long as I had all the goodies, I volunteered to wrap them. Their inquisitive, on-the-border-of-suspicious oldest won’t recognize the paper or the handwriting. My neighbor was thrilled — she said her friend told her she won the “neighbor lottery”!

And I was delighted to have another opportunity to wrap — something I love to do. It’s the merriest thing I have done this season and it cost me nothing.

Whether you are celebrating a Merry Christmas or Happy Hanukkah today, I hope you, too, receive priceless gifts of joy.

leadership dot #4463: good mail

I know many people who only check their mail every few days or so, but I am certainly not one of them. I’m there practically when the postal worker arrives because many days I receive “good mail” and not just bills, solicitations, or junk. I reap what I sow because every.single.day. I send a handwritten letter to someone, with multiple letters written on the weekend.

Smartphones, email, texting, and messenger apps have made the handwritten letter all but obsolete but for those who receive one, it’s still a gift. You can hold and cherish it in ways that electronic communication doesn’t allow, and many letters are saved long after e-messages are deleted.

While you may not be a prolific writer, perhaps you can acknowledge National Letter Writing Day today and take a moment to drop a note in the mail, making someone’s day when they receive it.