leadership dot #4602: output

My career in student activities taught me that it is usually better to focus on impact instead of inputs.

  • Having fewer well-attended events is preferable to many events with low attendance
  • Curating active student organizations beats having many groups with inactive rosters
  • Holding trainings for the engaged few is more productive than requiring a roomful who tune out

That mantra has stayed with me and made me keen to notice when others focus on quantity instead of quality, something that unfortunately happens with regularity.

  • The conference organizers schedule a multitude of simultaneous workshops and diffuse the attendance
  • Restaurants have such extensive menus that they lose their distinctiveness
  • Weddings turn into week-long extravaganzas that overshadow the actual ceremony
  • People have so many collectibles or decorations that it becomes impossible for the best ones to stand out

It’s ingrained in our capitalistic society that more is better. Try to disabuse yourself of that notion. More isn’t better. Better is better, and oftentimes that means doing less. Focus on impact, not input.

leadership dot #4422: organizer

Shirley Chisholm broke barriers by running for Congress, but Baryard Rustin trailblazed behind the scenes. Rustin, the focus of a movie bearing his name, was the organizer of the March on Washington in 1963. It was his premise that the Civil Rights Movement needed to do something dramatic to hold the legislature accountable for passing civil rights legislation — and it also needed to help the Blacks discover they were not alone in their struggle. Rustin believed a peaceful march on the National Mall could accomplish both goals.

Think about the challenge of organizing a national event — before the internet or social media — to bring 100,000 people from across the country to Washington, D.C. — and raise the funds to do so — and pull all this off without the initial support of the NAACP. And this needed to happen in an 8-week window before Congress resumed!

Rustin accomplished what he called “the most improbable yet most essential endeavor” by being a master organizer, volunteer motivator, passionate advocate, and exemplary communicator. For example, all possible providers of transportation were told to call “Michelle Harwood.” There was no Michelle, but it signaled that the call was about transportation and could be immediately transferred to volunteers in that area. Rustin was right there in the trenches with his volunteers, including picking up trash after the event, and setting the example that “the details matter.”

Even though most people thought the goal of 100,000 was an impossible stretch, 250,000 actually attended. Nine months later, the Civil Rights Act was passed. Fifty years after the March, Rustin was awarded a posthumous Presidential Medal of Freedom for his work.

Everyone associates Martin Luther King, Jr. with the March on Washington, but the event would have never happened without Bayard Rustin. Follow his example and make your mark organizing the platform for others.

leadership dot #4421: trailblazer

I watched the movie Shirley, a documentary about Shirley Chisholm’s foray into politics and her audacious run to be president of the United States in 1972. Chisholm was the first Black woman elected to the US Congress. At the time (1968), there were only 11 women in the chambers and 5 Black members. Think of the fortitude required for her to step up and attempt to run for any seat. I’m sure the pushback she endured was horrendous.

But Shirley’s endurance paved the way for others to see themselves as elected officials. Today, there are 126 women in the House, and 25 in the US Senate, comprising 28% of the total, with 57 identifying as non-White (37%).

It’s hard to imagine yourself in a position that no one like you has had before, but if you persist you may personally benefit in addition to breaking down barriers for others. Where are you brave enough to be a trailblazer?

leadership dot #4415: Socktober

Among the most requested items by unhomed people are underwear and socks. No one wants to wear used underwear and people usually wear their socks until they are in no condition to be donated, leaving gaps in the supply of these two essentials.

In 2010, Brad Montague was working in a homeless shelter in Tennessee and decided he could do something about socks. He engaged his network and ended up with a carload of foot coverings—and a fun name for his effort: Socktober. Just as the weather was turning cooler and the demand increased, the sock drive began…

…and in the 14 years since, it has spread to every state and several foreign countries. Montague estimates that over a million pairs of socks have been donated to shelters. What a great example of how one person can ignite a movement and make an impact in the world.

If you’re interested in starting your own Socktober, Montague offers tips for spreading the word, but an individual contribution of a few pairs would always be welcome at your local shelter. Your effort doesn’t have to be lofty to make a difference for someone.

leadership dot #4398: columns

The most distinctive architectural feature on the University of Missouri campus is an array of six columns, prominently towering on the campus green. The columns are all that remain of Academic Hall after a fire in 1892. The Board of Curators President then proclaimed: “Let these columns stand. Let them stand a thousand years.” For the past century, the university has posted the quote across campus and lifted the columns up as a “testament to our shared history and a symbol of collective strength.”

Nearby Westminster College, experienced a similar fate when Westminster Hall burned down in 1909, leaving only columns to remain. They, too, have left them standing and now all new and graduating students pass through them as part of a cherished campus tradition.

Undoubtedly, some wanted the pillars removed lest they serve as a reminder of the tragedy, but wiser heads prevailed. It is always easier to move toward the future when people don’t feel as if they have to lose all of their past.

The columns at the University of Missouri

leadership dot #4392: extreme courage

Imagine sitting in a Congressional hearing room, listening to people who were on the crucial conference call obfuscate the truth about the O-rings (dot #4391). You’re a lowly engineer, just there to address technical issues. You’re sitting in the back of the room. The people speaking have the ability to award a billion-dollar contract to your company. Would you have the courage to speak up against them?

Al McDonald did. Lucky for us, and for all the astronauts who followed.

McDonald, of Morton Thiokol, waved his arm, then stood, then moved to the front of the room in a desperate attempt to gain the floor. Once recognized, he calmly said: “I want to say a point about the meeting,” and went on to describe the initial no-go recommendation and the abrupt change of heart. After hearing this incredible turn of events, the chair called for an immediate recess.

McDonald’s testimony led the investigation in a new direction. The commission ultimately concluded that the explosion was due not just to technical failure, but to “drastic human error” by a failed management process throughout the system.

McDonald continued to work at Morton Thiokol but was ostracized for the rest of his career.

There are moments of truth for all of us, albeit with less stakes than this. Having clarity in advance of your values — above your job, reputation, friendships, and other loyalties, can make the split-second decision process easier but still requires inner strength to act on them. Wishing you the fortitude to do the right thing, even when it’s impossibly difficult.

Source: Challenger by Adam Higginbotham, 2024

leadership dot #4173: all in

I watched the new documentary The Greatest Night in Pop about the USA for Africa/We Are the World recording in 1985. It could be a case study in project management — going from need (famine in Ethiopia), to brainstormed solutions (maybe a concert like had just been done with Live Aid), to logistics (in the pre-technology era: physical copies on cassettes of the demo and sending them by Federal Express courier to artists), to implementation (47 artists recording after the American Music Awards show), to impact (radio stations around the world playing it simultaneously and raising over $80 million).

But my main takeaway was inspiration from Lionel Richie. It was impressive enough that he co-wrote the song, arranged for many of the performers, and handled the studio arrangements. But then — in one night — he first HOSTED the American Music Awards show, received six awards, performed two songs — THEN went to the studio until 5 a.m. and marshaled the collection of egos into a legacy recording!

How easy would it have been to bow out of USA for Africa — or just be a performer — or just write the song — since he was the host of a national awards show that same evening? Instead, he went all in.

Take a lesson from Lionel. There is always time to do what really matters to you.

Source: The Greatest Night in Pop on Netflix, 2024

leadership dot #4135: flip flop

So much for living according to your values (dot #4133).

In a disappointing reversal, those seemingly principled University of Wisconsin regents flip-flopped on their position, just days after their initial vote. It’s not as if they did not know there would be disapproval and pressure as a result of their initial decision, but it took less than a week for them to cave.

Flip-flopping is worse than taking a hard stand in the beginning. If you’re going to give in, do it right away and save the extra layer of angst that an about-face creates.

Some of the best advice I’ve heard is in the realm of manners — if you’re going to say no, do it quickly. (I think that meant on the first vote.) Giving in to threats, intimidation, and power plays is bad for everyone involved.

leadership dot #4133: committed

It’s easy to say that you believe in your values, but much harder to put them into practice.

The University of Wisconsin Board of Regents found out just how hard it was when faced with a tough decision last week. The state legislature offered a deal to provide money for pay raises for UW employees, provide $200 million toward an engineering building at UW-Madison, and renovate residence halls at UW-Platteville — about a $1 billion investment across the system.

It sounds like a great deal, but the strings attached required freezing the hiring of diversity positions, eliminating a program designed to recruit diverse faculty, shifting 43 diversity positions to “student success,” and creating a position on conservative political thought.

So, is the system committed to diversity, or not? The regents voted (9-8) to reject the deal.

It’s easy to put values on posters and the website but a much tougher thing to live them, especially with serious consequences that impact thousands of people. But values are meant to be guideposts for the hard calls and I applaud the regents for honoring theirs.

Are you as clear about what you stand for and what you’re willing to defend? The time to answer that isn’t when you’re having to choose which way to go.

Source: Wisconsin regents reject deal on DEI, building The Associated Press in the Telegraph Herald, December 10, 2023.

leadership dot #4107: domino

I required the students in my class to watch Luvvie Ajayi Jones’ TED Talk: Get Comfortable with Being Uncomfortable. Nearly all of them commented in their reflection papers that she inspired them to think about speaking up and using their voices, even when they were hesitant to do so.

Luvvie says that someone has to “be the first domino” who speaks up and causes others to follow behind them. It’s tough being that initial voice, even if you know it’s the right thing to do. Her talk provides some of the encouragement and motivation required to be first.

What resonated most with me was her comment that others see the person who speaks up as fearless. “We’re not fearless,” she said. “We feel like we have to.” In other words, it’s an unrealistic expectation to wait until it feels comfortable to have the hard conversations. Even Luvvie, who refers to herself as a “professional troublemaker” gets uncomfortable.

Luvvie reminded me of Shonda Rhimes and her book The Year of Yes. Both women intentionally agreed to do things that scared them as a way to lean into risk-taking and embrace what was uncomfortable for them. The lessons learned from their adventures motivated them to gain the confidence required to use their voice and become a force in other venues.

Spend ten minutes with Luvvie’s TED Talk and gain some inspiration to shake things up a bit. Comfort is overrated.