During a particularly stressful project at work, a colleague gave me a tiny bottle of rum for moral support. The joke was that if it got too bad, I could always pour the rum into my Diet Coke as stress relief. The bottle stayed (discretely) in my office for nearly a decade until I returned it to the giver during a particularly rough patch for him.
I never opened the rum but it was comforting to know that it was there. The same principle applied with pain medicine after my periodontist’s handiwork and with a friend’s pain pills after surgery. Neither of us used more than one pill but it was reassuring to know that we had relief available.
Was it ever so bad that I felt I needed the rum or more drugs? No, but I was glad that I was the one deciding that. People are able to accept hardship when they believe they are able to set the limits of what is tolerable for them.
Whenever possible, give your team a relief valve over which they have jurisdiction. Unlock the thermostat and allow people to regulate the temperature. Provide spontaneous flex days when a mental health break is needed. Create an emergency fund that your staff can borrow from. Let people opt out or leave early without question when they’ve reached a breaking point.
Most people won’t gulp down all the pills in the bottle but the pain will feel less just because the medicine is available to them. Trust your staff enough to give them that control.