I use the TripIt app to coordinate the logistics of my travel.  It recently had an upgrade.  Typically after you install something like this, a button appears and you click “OK”.  

Not so with TripIt.  Their post-install page listed the new features and the button said “Brilliant”.  Sure, it’s a minor and subliminal thing, but nonetheless, you are acknowledging that the upgrade you just did was a good one.

Why don’t more of us utilize routine functions to set ourselves apart and be memorable?  The next time you are doing a form or implementing a process, try to be ‘brilliant’ instead of just ‘ok’.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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