#344 write it down

The final tip that I offer as part of Time Management Week is to keep written records.  So much of life is repeated and cyclical; you can save yourself lots of time if you keep written track of things.

Keeping written records has become so much easier with electronic devices and searchable programs, but whether you use them or good old fashioned paper and pencil, a documentation system will serve you well.

Examples:
 > Many organizations sponsor annual events.  Instead of starting from scratch each year, keep records of what tasks need to be accomplished and who needs to do them.  As I have written about before, after each big event it helps to do a debriefing “lessons learned” meeting so you can document the nuances that need to be addressed when doing the event in the future.

> After a long winter lapse, you forget what you need to take when you go camping.  Keep a list that you need to throw in the hatchet to chop wood or the clothesline for towels. Ditto for a list of the routine things you need to take on a trip, or when attending the annual conference, etc.

>  My sister is on a quest to see all of the state capitols.  Instead of repeatedly taking the time to figure out which ones are missing, she has a list on her phone of the seven she still needs to see.

> Each year, we do an extensive analysis of enrollment once the fall numbers are finalized.  We keep a list of what reports to run so we don’t have to recreate it every year.  Ditto for the quarterly reports we need for our consultant — and after each visit we add to it so we are more effective next year and don’t waste time hunting down the information during meetings.

> Keeping track of car repairs/maintenance serves you well in the long run.  You can easily keep track of when you need an oil change and know how many miles are on those tires.

So many situations involve things that happen again.  Get in the habit of keeping written records and you will save yourself much hunting down/re-creating/wondering time as you tackle the routine things in the future.  “Champions aren’t champions because they do anything extraordinary, but because they do the ordinary better than anyone else.”  Chuck Knoll

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


#343 captured

Tip #5 for Time Management Week:  always have a pen with you.  It may sound a bit dated in the era of electronic note taking, but having a pen allows you to capture the ideas, things to remember and “to dos” that occur to you throughout the day.  And night; having a method of capturing things that interrupt your sleep will also save you time by day instead of back tracking because you forgot them!

Almost always, there is something to write on, thus the recommendation to have only a writing instrument.  Napkins, newspapers, receipts, business cards or the back of your hand are readily available to quickly capture your note with barely a pause in what else you were doing.  

Having a method of idea capture allows your work to flow more smoothly.  I keep a pad and pen in the car, in my purse, by my bed, in the kitchen, on my walks and everywhere else that I am.  Throughout the day I am writing notes of things I need to do at home/bring into work, and then at home I am remember things I need to do at work/bring home.  The second it takes to write them down saves me from forgetting in the long run and saves time in scrambling for what I missed.

Examples:

> Making a note to remember to pick up milk on the way home saves you the extra trip required if you forget it.

> You run into someone in the cafeteria who needs you to send them a piece of information.  By the time lunch is over, most will have forgotten about the task unless it is written, and then time is later spent playing phone tag while the person tracks it down.

> Writing down a task you need to accomplish at work allows you to address it early instead of frantically trying to find/create something at the last minute because you did not do it.

> Jotting reminders of items that you need to discuss with someone or add to a meeting agenda allows you to add those to the itinerary to cover in the scheduled time, rather than requiring a separate meeting to address items you forgot in round one.

There is not a day that goes by where I don’t have a note or two to jog my memory or remind me to bring/do/discuss something.  Time management happens by mastering the margins.  Stop those little things from falling through the cracks and eating up time by writing yourself a little note and dealing with them once.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


#342 time leadership

Tip #4 for Time Management Week is to USE a calendar.


Most professionals have a calendar, and they probably even rely on it to keep track of appointments.  Tip #4 is to to merge some of your bigger tasks onto your calendar and USE it to schedule time to get them done.  

I recommend that you block out the time you need to tackle the work you have to do.  If your calendar is blank, those perusing Outlook will assume that you are “free”, even though quite the contrary is the case.  I have suggested that staff schedule time with “Mable” or some other fictitious character and honor those appointments as they would any other commitment.  (Only instead of meeting with Mable, they are in their office alone accomplishing tasks.) You need to exhibit time leadership and take ownership of your calendar instead of letting others determine your time priorities.   

Beyond scheduling work time, use your calendar as a reminder of when you have to do things.  

Examples: 

> Your calendar may say “Mother’s Day” for Sunday, but did you write “shop for Mom” last weekend so you could get something in the mail on time?  Ditto for birthdays and other special occasions.  When do you need to mail the card or order the flowers?  Note that instead of the actual date.

> Say that every month you need to review the budget and check to see if you need any line item adjustments.  Or in January you send out the vacation calendar for the year.  Or a few months before the benefit period ends you remind people of benefit balances.  Put that on your calendar instead of task list.

> Highlight/color-code items that require your advanced prep time, so you can tell at a glance when you need to prepare for a meeting vs. attending one.  Also mark appointments where you are likely to need to know the dates again (as in: “when did we hold that annual meeting last year? or  What time was that annual event?)

Your calendar can become your most valuable tool in maximizing your use of time.  Merge your personal and professional lives; your appointments and your tasks; your reminders and your proactive plans — and do so with a weekat-a-glance view (or monthly) — and see if it doesn’t help you get a better handle on your commitments.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

#341 make it doable

Time Management Week continues with Tip #3:  Create a To-Do List with Doable Items

People are guilty of putting big projects on their to-do list or bucket list, instead of breaking them down into manageable parts.  My ideal is not to have anything on the list that takes more time to accomplish than the time block I am likely to have free to accomplish the tasks. For the times I don’t follow that, I find myself falling behind because I didn’t make incremental gains throughout the process.  But when I do break things down, I find that I can check off some of the smaller tasks toward the big goals — because when I look at the list to see what I can do “in the next 15 minutes before my meeting” there are tasks there that fit that interval.

Examples:
> I have always wanted to write a book, but never have.  Yet, somehow I have managed to write 341 blogs (aka: sections of a book) because I broke down the task.  Writing a book sounds too daunting to begin — even writing a blog was pretty intimidating for a long time — and then I put on the list to “test” my ability to publish one blog entry and here we are.

> I need to do 11 staff evaluations this year.  I could put “evaluations” on my list and never get them done.  Instead, I listed all 11 names and wrote “prep, meet, write” by each of them.  I put on the list to schedule the meetings.  To develop and send out my set of prep questions to the four different groups.  Etc. 

> “Christmas shopping” sounds daunting until I make the list and put down some ideas for everyone on it.  Then I can go to Store X and buy one thing, and while I’m on-line I can order a few more things, etc. so pretty soon the presents are ready.

> Students get stuck when writing a term paper because they put “history term paper” on the list.  Instead, it should say to: select topic, research part X, write outline, develop draft, etc.  I am convinced it is why so many doctoral students remain ABD* because “dissertation” is as ominous sounding as it comes, even though it is hundreds of small steps like a giant term paper.

> Doing taxes is another procrastination-prone activity.  But sorting receipts, reviewing deductions, setting an appointment with the accountant, contributing to an IRA — those are all much more palatable items that are more likely to get accomplished.

Whether at home or at work, breaking down items into to doable steps is a great way to maximize your use of time.  Those 15 minute time blocks [that you identified when you did Tip #1 (-: ] can be put to good use instead of frittered away.

Give your list a once-over today and see if you can make your tasks more user-friendly.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



*All But Dissertation — a slang reference for when doctoral students are finished with classes but have yet to complete their paper.  Instead of Ph.D. or Ed.D. people jokingly refer to the letters ABD behind their name instead.

#340 time tips

It is Finals Week where I work, and with it comes a cadre of stressed out students.  I am seeing bleary-eyed students in the hall after pulling an all-nighter and taking an exam, and I am seeing students staring aimlessly at the same page for an hour.  In this spirit, I declare this Time Management Week and will provide a series of tips that have worked well for me in managing my time throughout the decades.

Tip #1:  Understand Your Use of Time
There are 168 hours in the week.  Pull out a piece of paper and try to account for where you spend them.  If you’re like most, you don’t have answers for more hours than you expected.

It’s a pain to do — I’ll say that right up front — but I still advocate for keeping a time diary for one week.  Where does your time go?  It’s hard to answer that question without some understanding of the answer.  Keep track of the hours you spend on computer games or television; the amount of time it takes for you to get ready in the morning; the time for household chores.  Where are there periods of wasted time (and intentional recreation is not wasted time!); where are there gaps that add up of time that just slips away (do you really wait in line at the coffee shop two hours/week??).  Your task is to figure out what is before you can make any changes.

Tip #2:  Acknowledge Your Energy Level
While we all have peaks and valleys given specific circumstances, on the whole I believe that people have a certain rhythm that works best for them.  Time management task #2 is to figure out when that time is for you and then capitalize on it.  I wrote about this in Blog #118 (September 27, 2012) so won’t repeat it here.

We all need to do things when we would prefer not to, but you may be surprised at how much control you have over when you get the tasks accomplished.  Pay attention to your energy levels and see if you can match your task to your corresponding level of pep.  Or another way to look at it: try to be like an environmentally-friendly light bulb and produce the same brightness with less wattage!

More tomorrow!

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


#339 trickle down

At an evaluation meeting with one of my staff members we were discussing her goals.  She came prepared with three wonderful ideas, but they were all independent of the goals she had determined for her staff members.  

I suggested instead that some of the supervisor’s goals be the advocacy stage for her staff’s goals — in other words, the staff could do the research to develop a proposal for a major change, but she would need to be the one to sell it and bring it home.

Sometimes as supervisors we forget that almost everything on your staff’s plate is somehow on your plate too.  Their balls in the air are also your balls in the air.  As a result, part of your job as an effective supervisor is to help your staff prioritize and focus.  You can sometimes be your best when you help staff decide what NOT to do.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



#338 three minutes

As schools around the country are in the waning days of the semester, ‘tis the season when the Alice Cooper’s”School’s Out [for summer]” is frequently played on the radio. The iconic song was released in 1972, and I am sure royalties from this time of year have made Mr. Cooper a very rich man.


Cooper was once asked: “What’s the greatest three minutes of your life?”  Surprisingly, his answer was the inspiration for the song.  In addition to Christmas morning, he said it was the last three minutes of the last day of school.  “If we can catch that three minutes in a song it’s going to be so big,” he said.  Since it is listed in Rolling Stone’s greatest songs of all time, apparently he succeeded!

It got me wondering about what the greatest three minutes of my life were.  I think it was when my dissertation committee called me back into the room after deliberations and said: “Dr. Triplett, you can come in now.”  Or maybe it was the first time I held a golden retriever puppy and someone said: “You can take her home now.”  I wonder if the greatest three minutes are behind me or ahead.

What’s your answer to the question?  Maybe, like Alice Cooper, it can be an inspiration for something great.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com


Source:  Wikipedia

#337 keep calm

  

In 1939, the British government produced a propaganda poster to reassure the British people should the country be invaded by Germany.  The poster was never needed and it is believed that most were destroyed at the end of the war.

In 2000, a few remaining copies of the poster were discovered and it has launched a near industry of its own.  The “keep calm and carry on” mantra is available on hundreds of products, including tea towels, chocolate bars, cufflinks, deck chairs and biscuits.

Most trendy sayings spawn a host of unauthorized knock-offs, but this one actually encourages it.  At http://www.keepcalmandcarryon.com/creator/ there is a template where you can insert your own language under the crown and generate your own version of the iconic saying.  

Based upon the proliferation of these posters on our campus, I would say that it is a big hit: “Keep calm and teach on” say t-shirts from the education department.  “Keep calm and ask a librarian” is featured at the reference desk.  “Keep calm and serve on” touts campus ministry. And on it goes.  There is even a gallery with thousands of other samples: http://www.keepcalmandcarryon.com/gallery

Whether you create a literal poster or just entertain virtual thoughts, ponder what should fill in the blank for yourself or your organization.  “Keep calm and save on?”  “Keep calm and read on?”  “Keep calm and jog on?”  “Keep calm and vote on?”  “Keep calm and blog on?” Keep calm and ____ (what?)”  

I think the emphasis should remain on the “keep calm” portion.  Everything that follows is much easier if you master that.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



#336 mitigated

At the start of our semester, all staff were encouraged to attend a session on dealing with an active shooter on campus.  A government agency is trying to engrain the mantra of “run, hide, fight” in the same manner by which school children learn “stop, drop, roll” in case of fire.  

What was most striking to me in this presentation was that of the school shootings that had already taken place, in 81% of the cases, the shooter had told someone of his plans prior to the shooting, and 66% of the time more than one person had advance knowledge.  Indirectly, 93% engaged in some behavior prior to the attack that caused others to be concerned.

I wonder if those who saw signs failed to say anything, or said it in such a way that obfuscated the message.  In his book Outliers, Malcom Gladwell gives several examples of “mitigated speech” — an attempt to downplay or sugarcoat the meaning of what is being said.  Did those who saw concerning behaviors say: “I am worried that this person is going to do something violent?” or did they phrase it more like “he creeps me out?”  

We are all guilty of mitigated speech.  Gladwell’s examples illustrate that subordinates gave hints to superiors more often than they spoke directly, even when airplane safety was at stake.  Crew members gave hints “the weather looks mean” rather than saying “we need to turn thirty degrees right.”  Supervisors often beat around the bush in discipline or evaluation situations instead of clearly articulating expectations and the failure to meet them.  People give vague replies in new relationships that aren’t working out so well. 

It has become almost natural to add wiggle words and qualifiers into our speech, but often critical messages are being lost in the haze.  Just for today, say what you mean without mitigation and see how much clearly your messages communicate your intent.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



A great read:  Outliers: the story of success by Malcom Gladwell, 2008

#335 just ask

How many things are harder in our lives because we don’t ask for what we need to make things better?

I think this is a common occurrence in our personal lives, when we fail to ask for help or even accept the assistance that is offered.  It happens frequently in our organizational lives too because we neglect to ask for the resources we need to make improvements.

A colleague shared a recent example: we had always obtained city visitor guides in increments of a few boxes at a time.  We use about 20 boxes each year, but always picked them up in small, manageable loads.  She called the chamber and asked if we could increase our inventory.  Not only will they provide the full 20 boxes, they will even deliver them to us.  For years, an employee has had to drive downtown and lug these boxes in — and do so several times each year — when just by asking the task is eliminated.

A similar thing happened after being locked out of the building’s front entrance — again! — and needing to walk around the back of the building to the door where my key worked.  I asked why we didn’t have keys to the front side of the same lobby.  The answer: because no one ever asked for it.  It was a simple fix to re-core the front door to match the back, but saved many trips of frustration for all of us.

Sometimes asking can provoke ire or make you seem foolish.  But sometimes asking can solve problems and provide you with enhancements to make things easier.  Next time, take the risk and pose the question.

— beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com



Thanks to Julie!