In preparation for a class I’m about to teach on negotiation and conflict management, I’m reading a new book, How to Disagree Better. It’s a skill we could all use, myself included.
Author and Harvard professor Julia Minson believes that “receptiveness” is a key in this endeavor, meaning a person’s “willingness to access, consider, and evaluate supporting and opposing information in a relatively impartial manner.” It is centered on this notion of considering other viewpoints, rather than trying to persuade the other person.
Receptiveness is comprised of four components:
1. Emotional Equanimity — the ability to regulate emotions and remain calm when confronted with opposing views
2. Intellectual Curiosity — how curious you are about the rationale and origin of another’s beliefs
3. Respect Toward Opponents — feelings toward those who disagree with you
4. Tolerance of Taboo Issues — your willingness to discuss issues that are sensitive for you
Minson writes, “receptiveness is not about thoughts and feelings, but how you behave towards others.” You are able to assess your level of receptiveness via a (free) assessment, and by identifying which of the four factors comes most easily to you, you can first begin to strengthen your skills in that area.
Whether at home, work, in the political arena, or in the community, everyone encounters others who hold opposing views. Be receptive to learning new ways of receptiveness and make your life more pleasant overall.
Source: How to Disagree Better by Julia Minson, 2026
Assessment: disagreeingbetter.com/survey
