This isn’t in Las Vegas — but it should be!
A casino in Venice turned the baggage carousel into a giant roulette wheel, allowing passengers to guess where their luggage would land. Not only did it immediately immerse travelers in the city’s gaming culture, but it occupied their minds during that interminable wait for their suitcases.
What can your organization do to make waiting time less like wasting time? Can you add a video, televisions, games, or other mind-occupying tactics to help the time pass more quickly? Bonus if you’re like Venice and can tie it to your brand. The carousel roulette is a winner!
