While working in the garage, I tripped and received a cut right on the ball of my elbow. Due to the location of this cut, it has been difficult for it to heal fully. I keep bending that joint, leaning on it, or touching it to another surface, and the pain reverberates. It’s an outsized impact given the (lack of) size of the wound.

I think of people who have outsized impacts in an organization — either positively or negatively. Some positions are central to the action — and for those, you should invest extra resources to ensure you have the best in that role. There are others whose work is less vital to the mission and causes fewer ripple effects.

Who are your “elbow” people — those who connect to others and are involved in myriad activities and processes? It’s worth your energy and care to ensure they are operating at the highest level.

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