How many buffets have you been to where you wonder “What is that?” Whether at a restaurant, potluck, or family gathering the selection of choices can be a mystery.

But not in the Delta Sky Club! Not only were foods marked with descriptions, but each item clearly indicated whether it contained dairy or gluten and whether it was appropriate for a vegetarian. I’m sure it was helpful to all their guests, not just those with allergies.

The labeling was a sign that Delta goes the extra step for their guests. How can your organization model their hospitality?

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