It’s one thing to develop a helpful resource for those in your organization but it’s a true gift when you decide to share it — for free — with others. That’s what Sally Madsen has done with her Inclusive Design: A Toolkit — a practical and thoughtful resource for those who wish to become more inclusive in their design.
Madsen writes: “As organizations build products and services, they may have a blind spot to those outside their assumed customer group — which limits their full target market opportunity and leaves groups under-served. This is not only a source of inequity, it’s a limiting factor on the scale and impact of a solution.”
Masden’s Toolkit is beautifully designed and provides examples and questions to consider in six different areas. It’s approachable and actionable for everyone who develops services for customers — and isn’t that all of us? Download the Inclusive Design Toolkit and use it as a guide as you create everything from forms to new products and see your efforts through a new lens.
