A Chick-fil-A restaurant in Indiana added an unexpected item to their condiment station; in addition to the napkins, utensils, and salt was a basket with little containers of Cheerios. The toddler staple was just enough to keep the kids from getting hangry while they waited for their order.
I don’t think the restaurant even has Cheerios on their menu, so someone intentionally acquired them and parsed them out in individual servings. I can just hear them saying “My pleasure” when handing them to a harried parent with squirmy kids. It’s a small gesture, but one that demonstrates forethought and empathy to make a more pleasant dining experience for everyone.
What’s your equivalent of Cheerios — a small token that can have a big impact? Sometimes going above and beyond is more about the small touches rather than grand expressions.
