Receiving a tangible thank you note is a rarity in this age of verbal or electronic acknowledgments, so I was very surprised to receive one from an unlikely source. I purchased popcorn from the Boy Scouts selling at my door and when the treat was delivered the Scout handed me a thank you note along with my purchase.

It was a small gesture but a meaningful one — teaching him good manners as well as appreciating my contribution to his cause. In all my years of buying popcorn, wrapping paper, treats, and fundraising items of all types, I have never received such a note.

Thank you notes require minimal effort compared to their return. Never underestimate the goodwill you can earn with a simple signed note.

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