Many were thrown into the role of remote supervision without any planning or any experience in how to navigate through this new medium. As working from home continues, it could be a good time to intentionally reflect on how you can enhance communication with your employees and help everyone remain connected to the team and the organization.

Here are a few strategies to consider:

  • Create routines such as a Rise and Shine meeting to start each day
  • Give each day a structure (each Tuesday we have X meeting)
  • Create a visual connection with employees – as much social as work content
  • Recreate informal conversations through the use of breakouts and small groups
  • Reward candor and engagement in virtual settings
  • Create an expectation for camera use and meeting participation
  • Call on people, assign others to share content, give opportunities for ALL to participate
  • Hold 1:1 meetings – they are more important than ever
  • Check-in more often than you think you need to – do it socially, not to micromanage
  • Have open office hours (even virtually) and use the waiting room feature – be accessible
  • Help employees set priorities and give permission to pause on some projects if necessary
  • Learn more about employees’ personal situations than you may normally and provide as much flexibility and accommodation as possible. Employee wellbeing is key!
  • Model work/life integration and a separation of office time/work time
  • Trust that the job is being done. Approach your communication from a position of trust
  • Respond, don’t react when communicating – especially when in writing

Most importantly, remember we’re in the middle of a global pandemic. Life is full of stress and ambiguity for many. Nothing about this is normal. Be sure that you model grace in your communication, whether remotely or in person.

About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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