There are now masks that come in styles to fit all personalities, but what we really need are masks with one of those “HELLO, My Name Is…” icons on the front. I had a hard enough time identifying people before COVID, and now that I only see half their face I am doubly challenged.
And I am not the only one. While in the store, a young girl came up to me and excitedly greeted me with “Hello Mrs. McDonnell!!” I had to deflate her when I pulled down the mask while assuring her she is not the only one who is currently confused.
As schools begin, new hires are acclimated into the office environment and in any other circle where deep familiarity is not present, do what you can to help others match names with faces (in other words, with eyes!) and make it easier to remember who is hiding behind that shield. We must remain physically distant but using someone’s name helps with the connection for which we all long and need.
