The Gateway Arch grounds cover 192 acres, making it difficult for the Park Rangers to be visible and present at all times. To help expand their presence, the National Park Service instituted a Bark Ranger program where trained volunteers and their canine companions can walk the grounds provide service and observations when the official Rangers are unavailable. At the Arch, Bark Rangers monitor the ground and answer questions for tourists. At Glacier National Park, the Bark Rangers keep visitors away from the goats!

Apparently, many downtown residents routinely walk their dogs throughout the park, and this is an ingenious way to capitalize on their willingness to be a resource. For the price of a bandana and t-shirt, the Park Service unleashed dedicated fans to help them. Who is using your service already that you could more formally deploy to assist your organization?

About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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