I’ve been enduring road construction near my home and each week brings a new traffic pattern or set of conditions. There are so many changes that the contractor has resorted to covering up signs with duct tape or ignoring the signage all together.

This one appropriately describes the situation – there may be work or it may be closed – it just depends.

I wonder if organizational employees sometimes feel like this is the mantra of their management. Something is going on, but no one is sure what that is. Leaders send mixed signals or unclear messages which, in many cases, is worse than not communicating at all.

Messages that fluctuate depending on which way the (leadership) wind is blowing cause more confusion than necessary. Help your employees know which road to take by providing accurate and timely information instead of leaving them to guess.


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