A bad experience is like having to file a huge pile of papers.  

After being dumbfounded by the daunting nature of it all, you open a drawer and get distracted in the task. This allows you to think about other things, but then as soon as you close the drawer, the big stack of papers is in front of you and you instantly remember all over again.

You know the pile will diminish over time, but in the beginning it is hard to imagine.  So the best thing you can do is keep your nose in the drawer.  Pick up the papers and file them, one by one…

— beth triplett

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