Yesterday’s blog about equality reminded me of a lesson from diversity speaker Bill Grace. He was describing the impact of no lines at the men’s restroom during a break in his presentation, whereas there was a long line at the women’s facility.

Both restrooms had the exact same facilities; the line was because it takes women longer.  That was equal treatment under the law.  Some architects and builders are providing facilities for women that are a third larger than those for men — that’s equitable access,” he said.

Think about how you address the needs and fair treatment of your customers and staff.  Are you providing equal treatment or equitable access?  Do you require everyone to follow the same rules, or do you make accommodations when flexibility is required?  Have you made adjustments that reflect the reality of the situation?

Think about the restroom story the next time you are making decisions.

— beth triplett

Source:  Iowa Association of College Admission Counselors newsletter by Ann Johnson, April 2011

About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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