Popcorn is one of my very favorite foods.  I have written before about the awesome kernels they sell at our local independent movie theatre and how I have been unable to replicate the taste at home.

That is, until now!

Thanks to a friend’s recommendation, I bought a Whirley Pop popcorn pan.  This could turn out to be a very BAD thing — as the popcorn is very good.  As in VERY GOOD.  I may have to restrain myself from eating a whole pot every day, something that is difficult when the house is full of the delicious scent.

Their brochure reads: “Remember when the appeal of homemade popcorn was as much about the cooking experience as it was about the fluffy, crispy, tasty snack?”  I had forgotten how much better popcorn tastes out of a pan vs. from the microwave.

Is there something that you can do to let your customers participate in the creation of your product vs. just giving it to them in a sterile way?  Can they utilize all of their senses in a manner that adds to the enjoyment vs. always taking the quick and easy path?  Is there a way you can deliver your product that will enhance the experience?

I think the Whirley Pop has done a good job of making their product be part utensil, part event-maker.  If they can do that with a pan, surely you can create something that pops in your organization.

— beth triplett

About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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