leadership dot #2431: thin mints

It started out as an ordinary enough phone call: “Hello, Aunt beth; I’m selling Girl Scout cookies. Would you like to buy some?”

After I listened to the menu of options, I agreed to buy three boxes.

“Would you like another box to make it an even $20,” my niece asked.

“Ok.”

“And can I interest you in adding some Thin Mints to your order – you wouldn’t want to forget those!”

I admired the persistence of this young saleswoman and thought that if nothing else, the Girl Scouts were teaching assertiveness.

I wonder how many times you have settled for the initial “order of three” instead of asking for what you really wanted. The next time you have a desire, couple it with the courage to express it – and put your request out there so it has the possibility of being answered. Thin mints, anyone?

leadership dot #2420: vortex

Living in the Snow Belt is a lesson in resiliency. Mother Nature may inflict record-breaking temperatures, but the good people of the Midwest adapt and roll with the punches.

We have had multiple snowfalls this week, and by the time I am awake the roads have already been plowed and become passable. People just get up and get out the snow blower, making paths through feet-high snow banks that have drifted over the sidewalks and driveways. They bundle up in enough layers to make them look like colorful Michelin Men waddling their way across parking lots and into businesses.

And, like today, when the weather is especially brutal, not only are schools closed, but even garbage collection is suspended in the interest of the sanitation workers’ safety. You just do what you’ve gotta do to accommodate and reschedule.

I imagine that those who don’t live here cannot imagine why people do. (Sometimes I wonder that myself!) But the weather instills a heartiness that permeates other facets of life and serves as a good teacher for how to overcome obstacles. It forces people to develop that elusive skill of “grit” that has become so desired in employees.

Clearly, I am not a fan of the -33 degrees temperature projected for tonight. I will grumble and grouse – and then make adjustments and get through it. Use that as a metaphor for how you can press forward in other areas of life, even when the situation may seem inconceivable to others.

leadership dot #2223: window

Of the 40,000 windows in the World Trade Center, one survived the 9-11 terrorist attack. A window from the 82nd floor of the South Tower is on display in the Memorial, seemingly unscathed from the mayhem around it.

One of the docents at the Museum sees this window as a lesson of hope: No matter how fragile you think you are, you can deal with a big impact and still come out intact.

Keep this window in mind when your environment becomes volatile and remember that there is the possibility for you to come through it.

leadership dot #2177: lonely

Except for in a political context, you don’t hear much about only two percent of the population doing anything. So, when the graduation speaker shared that only two percent of the adult population in the United States has earned a doctorate degree, it struck me as a very small number. I earned my Ed.D. over twenty years ago and did not realize to what a small fraternity I belonged.

Then at a recent meeting with a cohort of innovation leaders, the Rogers Adaptation Curve was shared as a framework for the charge ahead of them. Only 2.5% of the population is considered as an innovator, giving context to the minority in which these leaders found themselves. The cohort was formed to provide support and counsel to similar change-oriented people since they were in such short supply in the general population.

Think about where not only you fall, but where others in your organization land. Whether it is in pursuit of a doctorate or on a mission to reimagine the child welfare system, anyone seeking to be part of a two percent finds themselves in a lonely position. What can you do to provide a safe environment, access to like-minded people and the inspiration to persevere until they reach the end they are seeking?

One may be the loneliest number, but two percent isn’t far behind.

leadership dot #2145: undaunted

The story of Lewis and Clark has always fascinated me – I wonder what it must have taken for these men and their crew to explore unknown territories with so little to guide them. People today set out on what they feel are “adventures” when they turn off the GPS, but Lewis and Clark knew nothing about the territory that they would face.

Can you even imagine setting out on a journey that you believed would be all on water, only to learn that most of your travels would be on land? And not just flat land; the explorers did not know that the Rocky Mountains existed. It would be daunting to cross the Rockies today, let alone 200 years ago on horseback, especially when you did not expect them to be there!

Lewis and Clark had every excuse to quit along their journey. The conditions were so much rougher, the mode of transport totally different and the time frame (two years and four months) significantly longer than they originally expected. And after surviving grueling conditions to reach the ocean, they then had to return – over the same rough terrain.

When you want to tell your boss that you are going to quit because you have hit a barrier, think of Lewis and Clark looking over that first peak and realizing that there were miles more mountains instead of the northwest water route that they were seeking. The obstacles you face at work are nothing.

leadership dot #2091: energy transfer

There is a woman who I would guess to be in her 80s that walks by my house every day. Every. Day. She is more durable than the Post Office who delivers in snow, rain and heat because she walks on Sundays, too. No matter the weather or conditions, this woman trudges up the hill and makes her trek.

I think about her persistence – as I watch from my heated or air-conditioned office – and doubt that she questions her activity. I would guess that her walking is a habit – just as much a part of the day as eating meals or brushing teeth.

Gretchen Rubin advocates the cultivation of habits because they reduce (remove) the mental capacity necessary to make a decision. You don’t have to think about it — and thus lose emotional energy in the process – you just do.

I admire those who engrain habits into their lives for the tough stuff. I have written 2090 dots and the process of sitting down to do them still doesn’t come easily. Often I spend as much time thinking about what to write as I do on the actual writing. I also think about whether I should take the dogs for a walk – is the weather ok, are the sidewalks free of salt or puddles, etc. I wish it would come naturally to just do it every day like this woman and not think about it.

I have quoted Susan Power before who writes that “motivation is in the doing.” Energy is generated in the doing too and depleted in the thinking-about-doing. Strive to minimize your energy loss by creating habits instead of daily decision points.

leadership dot #2010: resourceful

If you lived on a remote island in the North Atlantic, chances are that you would need to be resourceful and to develop some hearty problem-solving skills. Such was the case with the people in the Faroe Islands, a rugged country located between Norway and Island. This small country involved their sheep (which outnumber the people!) in order to get their beautiful landscapes on Google Maps in order to draw the attention of tourists.

 Frustrated by their attempts to be included in Google’s Street View option, Faroe tourist board members strapped 360-degree cameras to the backs of sheep to record the views. And it worked – Google now includes them and the number of visitors has increased since the project’s successful end.

Now the tourist bureau has moved on to addressing language barriers of these visitors – pushing to be included in Google Translate, but creating their own “Faroe Islands Translate” until that happens.

Many people would throw up their hands and claim that it was impossible for a tiny entity to influence a giant like Google, but these islanders proved otherwise. They sought alternative solutions and did much of the work themselves. If you really want something badly enough, there Is probably a way to make some version of it happen.

Read the full story here.

Thanks, Meg!

 

leadership dot #2009: premature

You may have heard the saying: “It isn’t over until the fat lady sings” as an implicit warning not to consider something finished until the final steps are truly complete. Many times we get over a big hurdle in the implementation process and consider ourselves “done” when there are still loose ends and follow up projects to be completed.

In a stunning example of why you shouldn’t declare victory too soon, this 15-second video clip shows the end of a soccer match in Asia where just that happened. After a miracle missed shot at the end of the game, the goalie goes wild and celebrates by running toward the middle of the field and leaving his goal. Consequently, he is not there when the ball bounces back in and is scored as a goal.

Don’t stop working prematurely. Stay on your game until the curtain closes on the fat lady’s encore.

leadership dot #1894: structure

I recently updated an article that provides pragmatic tips for completing a dissertation. I had written the article when I received my degree, but wanted to post it on LinkedIn to help the next generation of doctoral students get the monkey off their back and finish that degree.

I was surprised at how much had changed in those 20 years. When I wrote my dissertation, there was no Excel at the time and my academic advisor did not accept documents via email! I initially encouraged students to put their latest draft on a disc (not a flash drive) and put it in their car each evening so all would not be lost in case of a house fire (as happened to a classmate!). You no longer need dimes to access microfiche, money orders for the copyright fee, or boxes to mail the binders with the latest draft.

Regardless of the mechanics to achieve it, the ultimate aim of a dissertation is still the same: to demonstrate to the committee that a student can synthesize existing research and advance it with original research that moves knowledge forward.

Whether you ever write a dissertation or not, following that framework will be of great help in structuring an argument or proposal for almost any topic. Summarize “what is”, then share what you learned that supports or refutes that thinking, and what you recommend as a result.

The skill is in the discipline to actually do it, not in the doing itself.

Climbing the Dissertation Mountain: Pragmatic Tips on How to Finish, click here for a copy.

 

leadership dot #1841: second place

I think that coming in second should be more of a badge of honor than it is.

If you are in second place, it means that you were right there in the hunt all the way to the bitter end, but without the glory that comes with winning. You trained, practiced, committed the time and likely did all the things the first place winner did, but without the accolades that come from victory. As Teddy Roosevelt said, you were “in the arena.”

All of the tournaments and competitions are structured so that the second best team in the field that year inherently ends their season with a loss. The Cleveland Indians went further than all but one team in baseball, but were seen as losers rather than ahead of 28 other franchises. Gonzaga made it to the Final Two in basketball — ahead of 66 other teams in the tournament (not even counting all those that did not make the Big Dance), but North Carolina took home the trophy and the Bulldogs focused on becoming 37-2. The Atlanta Falcons made it to overtime of the Super Bowl, but they, too, walked off the field with a loss instead of being celebrated for being ahead of 30 other teams.

This phenomenon happens outside of sports as well. The number one salesperson is just slightly ahead of the person who sold the next highest level. The valedictorian has a grade point average that is infinitesimally ahead of the saluatorian. The pie that wins the Red Ribbon is just as tasty as the one that takes home the Blue.

Yes, it is nice to wear the Gold and to savor the sweet taste of victory. But let’s also applaud those who exert that extra ounce of effort that gets them into the finals in the first place. Sometimes it’s not on whether the season ended with a win or a loss, rather at what point and in which arena the team finally had to bow out.