A shower curtain can serve as an analogy for organizational effectiveness.
There is (usually) an outer-facing layer — the side that is focused on appearances and presentation to the consumer. Then there is the inner (plastic) layer — the one that prevents water from soaking through the decorative curtain, representing the back-of-the-house functions or the infrastructure required to make the public version functional.
I think, like a shower curtain, you need both components to be most effective. Decorating can be fun, but without the support behind it, the ultimate aim isn’t achieved. Shower curtains that just look pretty don’t keep the floors dry, and basic plastic liners aren’t visually appealing. You need form and function, even with something as simple as a shower curtain.
