Think about the change process as going from one to three, with one being “what is” and three being “what the desired state is.” The challenge comes in when people know they need to do number two but they don’t know what that is. The issue is further compounded when they think two is in line with one and three, but rarely are the good solutions that obvious.
What is needed is an open mindset, a history of taking a broad view of a situation, problem-solving skills, and maybe a good coach to help highlight different options.
If you are trying to create change or solve a problem, seek a custom solution, not a cookie-cutter one.
