Research has shown that one piece of graffiti or one broken window left unchecked can lead to additional decay. The same principle applies to keeping a flat surface clear.
Target has a “beauty cart” that — in theory — is available to distribute cosmetic samples. In reality, it’s a repository for everything else including things left by customers and clerks alike. The one-thing-leads-to-another principle also happens on kitchen counters, garages, mudrooms, and anywhere things can gather. If it’s a flat surface, you must actively keep it clear or clutter will soon dominate.
Diligence is required for more serious situations as well. One ethical lapse, an unchecked slur, or a skip in the process can all become the start of a pattern that is hard to stop.
Pay attention to things that disrupt the desired state — and work to maintain your boundaries. Culture and counters can get out of control quickly.
