I received a coupon for a free breakfast biscuit so of course I went to redeem it. It was a surprise that it was not only free but it came in the shape of a heart. I know that some pizzas and pancakes are also being made in that shape this month.
I love it when companies give a nod to holidays or current events. It’s a simple adjustment but an easy way to wow your customers without additional cost. Branded products certainly capitalize on the holiday themes, but it is a missed opportunity for in-person services.
But it doesn’t have to be. There are many holidays throughout the year. Experiment with adding some serendipity to your offerings to surprise and delight your customers. They will <heart> it!
