The water from the hose I was using to fill my birdbath suddenly stopped flowing. I turned to discover that it had gotten a kink in the hose. A perfectly good hose with one kink stopped everything.

The same is true with your staff: one kink (i.e. a troublesome employee) can halt the efforts of your entire team. As a supervisor, you may be tempted to overlook this temporary disruption and justify in your mind that it isn’t always that way, that sometimes the process flows smoothly, but unless you tend to the issue swiftly, everything else will slow to a trickle.

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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