I had the undesirable experience of going to the can redemption center to return my four months of bottles and cans in order to claim my deposit money. Usually, I return them a week or so at a time at the grocery store, but since COVID stores have stopped their redemption process. Of course, they still charge me, but now I needed to wait in line outside for a half-hour to reclaim my bounty.

I believe that the grocers are going to hold off on resuming redemption for as long as they can get away with it. It’s a filthy, disgusting process (that I think should be stopped anyway – can you tell?) and if they don’t need to invest the staff time or storage space, why would they?

As things reopen, I am noticing that many businesses are taking advantage of the opportunity to limit their services under the guise of COVID, but I suspect that the motivation is more financial. The bank doesn’t even have drive-up hours on Saturdays. Stores won’t allow you to re-use cups for fountain drinks, forcing you to buy a new one each time. Business hours are limited and some stores do not even open on Sundays during this time.

I wonder how many of these restrictions truly are for sanitation or whether they continue simply for businesses to realize savings. With phased re-openings and so much unknown, the line is blurred between precaution or preference. Make sure you have rationale – not rationalization – for your actions.


I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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