If you would have asked me a month or two ago what defined “essential” staff, I would have given you the typical answer of managers and facilities leadership, and, more broadly defined, I would have included nurses, teachers, farmers and police. I would have not considered truck drivers, grocery store clerks, restaurant cooks or corrugated-box-makers, but all those have taken on new importance in this unusual time.

 

It’s not that their role has changed or that it has become more important; it’s just that we noticed the jobs they do and the people that do them.

 

Take a lesson from the pandemic and become more conscious of those whose often-behind-the-scenes jobs are the ones that keep your home and organization running. Show appreciation to the people who maintain your infrastructure and feed your supply chain. Take a moment to recognize who should even be on your list and deserving of your recognition.

 

Who’s added to my list today? The mailman, my hairdresser, the clerk doing my grocery shopping for my pick up, the technician keeping my wi-fi functioning and the mastermind behind online banking. Vow not to take for granted those whose work you rely on, even if you never see them in person.

 

About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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