Every month I receive a bill from the city claiming that they read my water meter – the day after the bill arrives. Today, I saw a magazine ad for Talbots prominently stating that it was “photographed in Maine, November 2019”. Amazing how these entities have figured out time travel!

It may seem like a trivial detail but putting forth known inaccuracies just causes me (and, presumably others) to call the whole organization into question. It’s the only line of copy in a two-page spread and it’s wrong. If what they claim in print isn’t true, then what else are they misstating?

There is enough fake news out there without your enterprise adding to it. No one cares if the ad was photographed in October or July but we do care when you lie about it. Stick to the facts, as minor as they may seem. Details do matter.

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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