According to Walgreens, more people forget to take their daily medication as prescribed than read People magazine! That is a staggering statistic – and a problem that they are taking steps to address.

Walgreens now offers a JoinRx program where you can sign up to receive a daily reminder by text. It’s another way that the company is leading the way with the application of technology toward its goal of being convenient.

Think of the products or services your organization provides – is there a gap in how customers use it that you could fill with a new tech application? Walgreens’ ad proclaims “America’s wake up call” –and it doesn’t just apply to subscribers. JoinRx should be a wake up call to other organizations, too. Walgreens has just increased expectations everywhere for others to go another step further in providing service.

“Good morning – this is your pharmacy calling!”

To subscribe: Text JoinRx to 21525

About the Author leadership dots by dr. beth triplett

Dr. beth triplett is the owner of leadership dots, offering coaching, training and consulting for new supervisors. She also shares daily lessons on her leadershipdots blog. Her work is based on the leadership dots philosophy that change happens through the intentional connecting of small steps in the short term to the big picture in the long term.

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