I recently hit a curb and put a hole in my tire. It doesn’t sound like that big of a deal, but my car didn’t come with a spare. That meant that I had to have my car towed, buy a new tire and be without a vehicle for a day while all this transpired. It was less than convenient.
The tire incident reminded me about all the small things that we take for granted. We assume that the tires on a car will work. That the lights will turn on. That the paychecks will be delivered. That the copier will have paper and the computer will have properly stored our documents.
Infrastructure is what makes all the other work possible. In this season of Thanksgiving, share your appreciation with those in your organization who tend to your infrastructure and keep the place running. Don’t let a slow leak of enthusiasm deflate your staff or let one little hole grind your whole operation to a halt.
