One of the displays at the Arch highlighted that “hundreds of lightning bolts strike the Arch each year.” Instead of that causing a problem, engineers planned for such occurrences and attached a series of lightning rods on the top of the Arch and grounded them in bedrock so no adverse effects were created by the storms.

What is the equivalent of lightning in your organization? Maybe you need to create “lightning rods” to absorb seasonal fluctuations in revenue. Perhaps your lightning takes the form of unexpected transportation delays and you need to have alternatives on standby. Or your lightning could come from external policy proposals that require you to have good community connections as shock absorbers.

Just as lightning frequently strikes the Arch, the atmosphere of your organization will be hit with random disruptive shocks. Best to place your lightning rods into your bedrock in advance.

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