The library has always been known for loaning books – but this library made it even easier to do so. The Dubuque County Library features a selection of “summer light reads” that require no check out; rather it is borrowing on the honor system. This rack is located next to the door and makes it easy for patrons to grab a “beach book” on the way out. It relieves the pressure of returning the book by a timeline or feeling obligated to keep it pristine for the permanent collection.

Summer Light Reads is a low-key investment by the library – all are fiction paperbacks that can be picked up at any Goodwill or garage sale – but they stimulate reading and provide another service for readers. Many people want an easy read for the summer, and the library has done a good job of providing it.

Think about how you can make a service you offer even easier for your clientele. Is there a way to reposition something with a different proximity? Can you provide a “light” version of your traditional service at a reduced fee or no cost? What about functioning as a clearinghouse to allow your customers to exchange goods in your facility?

Summer is a good time to make something light and easy for your base.

 

About the Author leadership dots by dr. beth triplett

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

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