The library has always been known for loaning books – but this library made it even easier to do so. The Dubuque County Library features a selection of “summer light reads” that require no check out; rather it is borrowing on the honor system. This rack is located next to the door and makes it easy for patrons to grab a “beach book” on the way out. It relieves the pressure of returning the book by a timeline or feeling obligated to keep it pristine for the permanent collection.

Summer Light Reads is a low-key investment by the library – all are fiction paperbacks that can be picked up at any Goodwill or garage sale – but they stimulate reading and provide another service for readers. Many people want an easy read for the summer, and the library has done a good job of providing it.

Think about how you can make a service you offer even easier for your clientele. Is there a way to reposition something with a different proximity? Can you provide a “light” version of your traditional service at a reduced fee or no cost? What about functioning as a clearinghouse to allow your customers to exchange goods in your facility?

Summer is a good time to make something light and easy for your base.

 

About the Author leadership dots by dr. beth triplett

Dr. beth triplett is the owner of leadership dots, offering coaching, training and consulting for new supervisors. She also shares daily lessons on her leadershipdots blog. Her work is based on the leadership dots philosophy that change happens through the intentional connecting of small steps in the short term to the big picture in the long term.

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