I was one of the 121 crazies who waited in line for donuts yesterday, and I’ll bet that I was the only one who had an opportunity to purchase them but left empty handed.

I came to the truck so excited about the rare opportunity to enjoy these over-the-top delicious treats. I had fantasies as I anticipated what they would taste like and I had eagerly planned on indulging. But when I got to the front of the line, I learned that they were sold only as a “mixed dozen”. In other words, a grab bag.

I know that I could have spent my $16.50 and found someone to eat the donuts I did not want. Or, more likely, I know one friend and I could have eaten the whole dozen. But at the last second before purchase, I had a moment of clarity where I realized I was playing by the rules of their game and not making the purchase of the type or quantity that I wanted. I passed.

Grab bags were fun when you were a kid – when the element of surprise outweighed any sense of frugality or practicality – but as an adult, they have less appeal. Customers want what they want when they want it, and if they are going to take a risk on an unknown, there should be some compensation through a reduced price or increased quantity.

Think twice before you get carried away over a purchase. Just because there is a long line, it is a special sale, you have a coupon, or it is only available for a limited time doesn’t mean you need to grab it.

The $1 grab bag I did grab!

About the Author leadership dots by dr. beth triplett

Dr. beth triplett is the owner of leadership dots, offering coaching, training and consulting for new supervisors. She also shares daily lessons on her leadershipdots blog. Her work is based on the leadership dots philosophy that change happens through the intentional connecting of small steps in the short term to the big picture in the long term.

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