The last of the “leadership dots international series” follows the theme of several other entries — make it easy.
Someone noticed that the bridge in Andorra was a popular spot for selfies and group photos. To facilitate great pictures — which, again, not only benefit the tourist but promotes Andorra tourism when they are posted — they installed a “take your selfie” tool. People place their phones in the triangle holder and use their timers to take photos — all perfectly aligned with the bridge. It works for solo shots or groups and allows everyone to be in the picture without finding someone else to take it, plus it’s always available and free.
If you notice a behavior that happens frequently, think about what you can do to make it as easy as possible. Andorra saw people taking pictures — as they do everywhere without intervention — but now the process is enhanced and everyone benefits. That’s definitely something to smile about.
Many thanks to Meg for sharing observations from her Iberian Peninsula travels.
