I just received glowing feedback for a series of sessions I facilitated. The thing is, the people who gave my agent the comments did not attend the workshops. They knew how it went because I sent them typed copies of the feedback comments that I received from the participants.
Getting instant feedback makes things tangible to decision-makers and makes feedback actionable for the presenter. I hardly ever facilitate a session or class without asking for quick, written comments.
My go-to method is asking for 1) A Praise (something that went well), 2) A Wish (I wish we would have, I wish we wouldn’t have, etc.), and 3) One thing they learned — written out on an index card. I’ve also asked people to respond to those questions via text or by putting answers in a remote chat. Regardless of the method, it gives a good sense of the overall impression and provides specific feedback about elements of the presentation to keep or modify.
Many people are trained to take photos of everything, as if there is no picture to post, it seemingly did not happen. I feel the same way about receiving instant feedback. Don’t leave a session without it!
