I was driving and my windshield looked fine — until I turned and was facing the sun. Then, the glass appeared to be full of streaks. I used the windshield washer and wipers with no effect. I washed the glass again when I got gas and even wiped the inside. Better, but still streaky.

I think that toxic people are like the streaks of organizational culture. Many times you don’t even notice them, but then you turn into the sun and their presence becomes disruptive. When you see them, you may try to remove them, but it is difficult to do. Their residue frequently remains whether they are visible to you or not.

What are the “streaks” in your organization? Consider how you can shine some sunlight to learn what clouds your culture.

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