I recently went to a local restaurant and waited 45 minutes to receive my burger, as did most others. During this time, a line formed outside with a couple of people waiting to get a table.
The current employees clearly could not handle the volume even though the restaurant is very small. However, the owners seem to have misinterpreted “lines outside” as a sign of demand and not understaffing and are proceeding to open a second location. I won’t be one of their customers.
Be cautious before interpreting one piece of evidence without considering the whole picture. You may see what you want to see and tell yourself that it signifies something great when the opposite may be true in reality. A few people in line outside a restaurant could mean you are slow, not popular.