I recently bought new eyeglasses – one of my least favorite things to do. This is a purchase that I will use daily for the next several years and that costs a significant amount of money and yet I can’t see without mine on in order to select a new pair. Thus, I need to rely on the opinion of a stranger to determine how they look on me – all while wearing a mask. It’s hard to imagine it turning out well.

So, what happens is that I end up with a pair that is eerily similar to the ones I already had. I have worn the new specs for a week without comment from anyone.

I think they are a metaphor for change. As the risk goes up (cost, longevity) our propensity for taking a risk goes down. Firms like Warby Parker have tried to minimize that risk by allowing you to try on things at home where you can get the opinion of people who know you without the time pressure of being in a store (and by reducing the cost). Or if they were cheap “cheaters” it would be easy to go out on a limb and try a new color or shape, but for 700 bucks I want to be pretty sure it’s something I like.

The next time you are initiating a change effort at work, remember the experience of buying glasses. How can you mitigate some of the risk if you want people to make big leaps in innovation? Without some adjustment of risk/reward, you’re likely to get an incremental change that others may not even notice.

I'm the chief connector at leadership dots where I serve as "the string" for individuals and organizations. Like stringing pearls together to make a necklace, "being the string" is an intentional way of thinking and behaving – making linkages between things that otherwise appear random or unconnected – whether that be supervising a staff, completing a dissertation or advancing a project in the workplace. I share daily leadership dots on my blog to provide examples of “the string” in action. I use the string philosophy through coaching, consulting and teaching to help others build capacity in themselves and their organizations. I craft analogies and metaphors that help people comprehend complex topics and understand their role in the system. My favorite work involves helping those new to supervision or newly promoted supervisors build confidence and learn the skills necessary to effectively lead their team.

1 comment

  1. Hello, Beth,

    As a person who loves glasses (since I’ve had to wear them from third grade on), I would definitely noticed your new glasses! Love both pairs!

    Sharon

    Sent from my iPhone

    >

    Like

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