A recent editorial in our local paper lamented how the city has several elementary schools where nearly three out of four students qualify for free or reduced lunches and questioned whether the school district could do more for low-income schools. It caused me to wonder: when did schools become all-encompassing social services?

When I went to school, I was there to receive instruction. We brought our own lunches, made our own fun at home after school hours and received medical care from the doctor. Today, schools are expected to provide resources for health, wellness, mental health and recreation. The districts manage transportation, meals that accommodate a host of allergies and meet nutritional guidelines and post-school child care options. Schools are asked to address a wide range of social issues: bullying, vaping, teen pregnancy, drug education and now, apparently, even poverty.

I think about organizations like the school district and the role that communication plays in their organization. Consider what is required to keep the legislators, taxpayers and other influencers aware of the significant mission creep that the districts face – and the resources that are needed to effectively support them. Similar communication challenges happen in other centralized organizations that take on more and more over time – if they don’t effectively communicate how the scope has grown it’s likely that their tasks outweigh the human and financial assets required to provide all that is expected.

When you think of schools you think of classrooms, but they have become so much more. Is your organization in a similar situation – providing resources well beyond your original charge? If so, start today to repeatedly communicate what you really do so others understand the complexity and depth of what appears straightforward on the surface, and be prepared to draw the line if the scope creeps beyond your ability to provide it.

Editorial: “Data shows Dubuque’s ‘walk’ far from over, April 5, 2019, Telegraph Herald, p. 4A

About the Author leadership dots by dr. beth triplett

Dr. beth triplett is the owner of leadership dots, offering coaching, training and consulting for new supervisors. She also shares daily lessons on her leadershipdots blog. Her work is based on the leadership dots philosophy that change happens through the intentional connecting of small steps in the short term to the big picture in the long term.

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