In addition to running a massive search engine, Google undertakes research projects to better understand human behavior and the performance of their employees. One such study was entitled “Project Oxygen” and sought to identify traits of managers that made some more effective than others.
The study concluded that eight skills that corresponded with the best management. The good manager:
- a good coach
- empowers and does not micromanage
- expresses interest and concern in subordinates’ success and well-being
- is results oriented
- listens and shares information
- helps with career development
- has a clear vision and strategy
- has key technical skills
This does not seem like rocket science. To be an effective leader of your staff, it seems to go a long way when you treat your people like people and care about them personally. It doesn’t mean you have to be buddies, rather genuinely respectful and trusting.
Take a look at the list above and assess where you could improve. Better yet, ask your staff which area you should add to your new year’s resolutions. You and your organization will both benefit if you practice the above eight skills until they become part of who you are.
In Smarter, Faster, Better by Charles Duhigg, 2016